Leave a Review Yango
Another name for Yandex Taxi with the same infamous service
Ordered a business class car for my very first drive with this awful service. Rude and insolent driver arrived in a dirty smelly car, and chose the longest route. No excuses or compensation were provided. If you ever ask Yandex for support, they would always say they are purely informational service and bear responsibility for nothing.
Please beware of Yandex services by all means possible.Show lessgrin-grin1
Fare spike
They always increase the price at the end of the trip saying you didn’t end the trip at the exact location even if you did.arrerrrggghhwhst
Expensive
I’d rather order a special taxi and pay less..
In my opinion you should charge less, app is really convenient.Inon V
Trips starts low then ends up 5x the price!
Yango is really ripping riders off, prices start low then ends up 5x the price, drivers are very rude and also they cancel trips after asking for drop off location while I’m already seated in the car causing inconvenience.Pretyforeign
Fed up
I am sick and tired of this app. I saw the ad a million times in almost every application on my phone and now that I actually have it it's awful. Rides are only available in one region of the country🙄. There and over TEN regions. Made redirect some of this advertising Budget to improving the serviceShow lessseedgut
Location service no work
It just kept asking me to open my setting and turn an option on that was not available...Dheude
Cheating clients to win over competition
Yandex is playing very unethical games with clients to win over its main competitor in Israel - Gett. We wanted to go to the airport and checked both apps for a price quote. Yandex showed a price almost 40 NIS cheaper so we chose it. At the end, we were charged almost the sane amount as the original Gett quote and Yandex’s support us now saying that the price was just preliminary. Amazing how an originally decent company quickly turned to dirty tricks and gimmicks more typical for the Israeli market!Show lessMoscowUser
Developer Response
Hello! Thank you for writing. We would like to understand the current situation a bit better, and help clarify everything. Please write to us via email to smm@yango.yandex.comGood half the time
Half the time it’s great but half the time driver chooses to not pick you up and strands you. So you wait and wait and waste time. There’s no recourse to the driver for wasting your time and not picking you up.sammyrussian
