HCA Inspire User Reviews

HCA Inspire
HCA Inspire
HCA Healthcare, Inc.

Top reviews

New update is horrible

Can’t see who I’m working with . Can’t see anything . Horrible update

Response from developer

We sincerely apologize for the trouble you've had with the app. We'd be happy to take a look into this for you. Please contact us at HCAInspire@HCAHealthcare.com and provide your 3-4 ID, facility, department name, and device type, and we can troubleshoot from there. Thank you.

Steady improvements

Starting to see slow but steady progress with this app, far from perfect but helps us keep up with my busy schedule.

Response from developer

Thank you for the review! We are constantly working to improve the user experience in HCA Inspire.

Cannot login

This new update has it to where I cannot login at all. When I click the login button nothing happens. I had uninstalled the app twice and still nothing

Response from developer

We sincerely apologize for the trouble you've had with the app. We'd be happy to take a look into this for you. Please contact us at HCAInspire@HCAHealthcare.com and provide your 3-4 ID, facility, department name, and device type, and we can troubleshoot from there. Thank you.

Update Glitch

The ap won’t even allow me to log in.

Response from developer

We sincerely apologize for the trouble you've had with the app. We'd be happy to take a look into this for you. Please contact us at HCAInspire@HCAHealthcare.com and provide your 3-4 ID, facility, department name, and device type, and we can troubleshoot from there. Thank you.

New update

After the new update I was logged out of the app and can’t log back in

Response from developer

We sincerely apologize for the trouble you've had with the app. We'd be happy to take a look into this for you. Please contact us at HCAInspire@HCAHealthcare.com and provide your 3-4 ID, facility, department name, and device type, and we can troubleshoot from there. Thank you.

Wow

Can’t even log in after this new update!

Response from developer

We sincerely apologize for the trouble you've had with the app. We'd be happy to take a look into this for you. Please contact us at HCAInspire@HCAHealthcare.com and provide your 3-4 ID, facility, department name, and device type, and we can troubleshoot from there. Thank you.

Updated to 4 stars

I am now able to view my schedule , which is the only reason I have this app, so updated my rating to 4 stars. Still gets glitchy at times but otherwise the app is working much better

Response from developer

Thank you for the updated review! We are so glad the functionality has been restored and the app is meeting your expectations! If we can ever assist, please reach out to HCAInspire@hcahealthcare.com. Thank you!

Some bugs

Cannot use self scheduling feature on this app because it doesn’t calculate required hours properly. The app often forces me to select extra shifts to meet weekend hour quota even though 4 weekend days are already selected. Shift needs and other scheduled persons also does not show. And trying to swap shifts with someone is a nightmare. It only shows option to switch shifts with employees on the opposite shift which obviously is not typically desirable.
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Response from developer

We sincerely apologize for the trouble you've had with the app. We'd be happy to take a look into this for you. Please contact us at HCAInspire@HCAHealthcare.com and provide your 3-4 ID, facility, and department name, and we can troubleshoot from there. Thank you.

EDIT: schedule works now!…Not showing schedule

Edit form original post: This app has been restored and the schedule works now! Great app.

This app is pointless now because it doesn’t show your schedule. That’s the only reason why I downloaded it. The support team has been contacted many times by pretty everyone who uses it and still no resolution. When it did show your schedule, it was great. It’s been well over a month, and still doesn’t work.
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Response from developer

Thank you for the updated review! We are so glad the functionality has been restored and the app is meeting your expectations! If we can ever assist, please reach out to HCAInspire@hcahealthcare.com. Thank you!

Not showing schedule

This app is pointless now because it doesn’t show your schedule. That’s the only reason why I downloaded it. The support team has been contacted many times by pretty everyone who uses it and still no resolution. When it did show your schedule, it was great. It’s been well over a month, and still doesn’t work.
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Response from developer

We sincerely apologize for the trouble you've had with the app. We have worked with the Scheduler team to resolve the outage. When you log back into HCA Inspire, you should now see your schedule. If you do not, please reach out to HCA Inspire@hcahealthcare.com and provide your 3-4 ID, facility, and department, and we will troubleshoot from there. Thank you.

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