Leave a Review Axos Bank for Nationwide
How hard to use?
Easy to use, very directbevz101
Developer Response
Hi bevz101, We appreciate your feedback and are happy you like it! Thanks for the 5 stars and for being a customer!Axos is great!
Really easy to use and easy to learn the best app for banking.Itsa a me Mario
Developer Response
Hi Itsa a me Mario, We are happy to hear that and appreciate your feedback. Thank you for your business and the 5 stars!landscape maybe?
I'm getting fed up with apps like this who won't program for landscape. There are people who use tablets for banking you know. Sorry it cost more to program in the function but it does speak volumes about how much you really care about customer service.Lunel Celt
Developer Response
Hello Lunel Celt, we value your feedback. I have forwarded your input to our UI team to help us improve. We apologize for any inconvenience. Thank you for your business.The app
It’s very easy to navigate and banking with this company is rewarding to me hassle free. Thank youhotgal45
Developer Response
Hello hotgal45, we are so happy you are enjoying banking with us and appreciate you taking the time to send us your feedback. Thanks for the 5-star review!Transferring funds
Your app makes it so easy to move money to a third-party accountJohn Patterson.
Developer Response
Hi John, we are happy you like it! Thank you for your business and for the 5-star review!Used to work. Now mobile deposit is broken
Mobile deposit is not working.VickiBe
Developer Response
Hi VickiBe, we are pleased to inform you a solution has been deployed. Please visit the App Store and ensure that you have the latest update installed. We thank you for your patience as our Teams worked to ensure all was resolved. Sorry for the inconvenience caused.Auto payments are different on web and app
Terrible and unintuitive app layout. I had separate automatic payments setup on mobile and desktop, and couldn’t see the other one on a given platform. So I couldn’t see mobile auto payments on desktop, or desktop auto payments on mobile. Loads very slowly. All around bad design.ggaarrrreett
Developer Response
Hello, we are very sorry to hear you experienced this trouble. Please send us an email at asupport2@axosbank.com so we can escalate your issue to the appropriate team and assist you. Thank you.What is this all about?
Why do i have to 'upgrade' to an app that does not recognize my thumbprint, has its icons and details in US dollars when i bank with an english bank. Impossiblelmouthful
Developer Response
Hi there, we are sorry you are having trouble with the app. We are a U.S.-based bank. If you are a customer with us, could you email us at asupport2@axosbank.com so we can assist?False Promises, Wort Bank
This is the worst bank I have ever used. Don’t ever bank with Nationwide or their online bank Axos. They say checks will be processed within 1-3 business days - it takes over a week. You can’t deposit cash, so I have to go to Amscot and get a check. I try to transfer money from venmo into my account instantly, pay for the instant transfer, and then they tell me it will take a business day or longer to process. I try to call their customer service line and spend 5 hours on and off of hold. It’s ridiculous. Then when I’m finally off of hold, they hang up. I already switched, but im still waiting for my money.
The developer contacted me (see comments) and told me to email the support team which I had already done and they told me they couldn’t do anything, which is untrue.Show lesssnunn55
Developer Response
Hi, we are sorry to hear we aren't meeting your expectations. I have shared your feedback with our management team. In order to help escalate your issue, could you please send us an email at asupport2@axosbank.com?Deposit
Very convenient way to deposit, especially in this day and age.Stefrank
Developer Response
Glad to hear it! Thanks for the five-star review!
