SailGP User Reviews

Top reviews

Invasion of privacy

Update: 3.0.3 still requires an account and is an invasion of privacy. If they would just drop the birthdate requirement I might consider using it. But as it is, no.

Original review: I don’t care about loyalty points or rewards. I don’t care about homepage customization or NEAR integration. I use the app to stay up to date with news and watch videos and the real time race data. If the app is going to require an account and ask for things like birthdate and location, I will not use it. Basically, I want the old app. I can’t even tell what the new app is like because I can’t get in without the account. Keep the old app and if people want the new “perks”, then ask for an account.
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Response from developer

Thanks for getting in touch Paul, we appreciate the feedback. We'll share with the wider team as we're always looking at more ways to improve the SailGP app. Thanks, Emma, SailGP app team

Embarrassing poor.

App design is embarrassingly bad. Can’t even delete the account as the email address is invalid. My review with the invalid email address Apple completely deletes. Ha ha ha! And the IQs keep dropping. Since I can’t delete my account, I deleted the app.

Another negative experience with an Apple App and Apple. Congratulations!
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Response from developer

Thanks for getting in touch, we appreciate the feedback and we're sorry to hear you had such issues getting set up. I would suggest resetting your password in the app by selecting ‘Forgot password’ on the Login screen. This will also confirm whether or not you were successful in creating an account. Please check your junk folder for this email. If you continue to have problems let us know. Thanks, Emma, SailGP App Team

Now requires an account to open?

I love Sail GP racing and bought tickets to see the event in Long Beach over the weekend. I’ve also enjoyed this app for as long as it has been out. But now it appears I must create an account and give a great deal of personal info to even open the app. This should be optional, not a requirement. I don’t want my info used or sold for more marketing. What a shame; I’ll be deleting the app.
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Response from developer

Thanks for getting in touch, we appreciate the feedback. The new loyalty programme allows you to engage with and access your favourite teams, athletes and events like never before. Alongside a newly personalised homepage and NEAR integration, your account will now give you the chance to gain loyalty points to redeem against exclusive rewards and collectables. We hope that’s helpful, Emma, SailGP App Team

Invasion of privacy

I don’t care about loyalty points or rewards. I don’t care about homepage customization or NEAR integration. I use the app to stay up to date with news and watch videos and the real time race data. If the app is going to require an account and ask for things like birthdate and location, I will not use it. Basically, I want the old app. I can’t even tell what the new app is like because I can’t get in without the account. Keep the old app and if people want the new “perks”, then ask for an account.
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Response from developer

Thanks for getting in touch Paul, we appreciate the feedback. We'll share with the wider team as we're always looking at more ways to improve the SailGP app. Thanks, Emma, SailGP app team

Disappointed Disappointment

Why are we not getting Live Coverage of event in New Zealand??? Only delayed ???
What has changed— we were getting Live through SKY but not now

Response from developer

Thanks for getting in touch, we appreciate your feedback. Live Coverage may be restricted due to broadcast restrictions. You can find more information about how to watch live races in your region at https://sailgp.com/watch. Please check this page regularly for updated broadcast information. Thanks, Emma, SailGP App Team

Foul

SailGP, struggling for viewers, has now decided the smart marketing move is to demand my personal identity information, including email, *date of birth* and where I live, before letting me in to their app.

No.

Response from developer

Thanks for getting in touch Paul, we appreciate the feedback. The new loyalty programme allows you to engage with and access your favourite teams, athletes and events like never before. Alongside a newly personalised homepage and NEAR integration, your account will now give you the chance to gain loyalty points to redeem against exclusive rewards and collectables. We hope that’s helpful, Emma, SailGP App Team

Now requires account

The app now forces you to create an account. So much for using the app. I guess it’s just the web site now.

Response from developer

Thanks for getting in touch, we appreciate the feedback. The new loyalty programme allows you to engage with and access your favourite teams, athletes and events like never before. Alongside a newly personalised homepage and NEAR integration, your account will now give you the chance to gain loyalty points to redeem against exclusive rewards and collectables. We hope that’s helpful, Emma, SailGP App Team

Fast and Furious on water.

Went to Sydney this year to experience this year. Enjoyed every second. Will be back for season 4.

Response from developer

Thanks for the positive feedback, we're so glad to hear you enjoyed watching the races and not long at all now until Season 4! Thanks, Emma, The SailGP App Team

Lags and error with internet connection

Every 10mins it comes up with a no internet connection and you have to log out and back in again, terrible app

Very hard to connect to in New Zealand

A software company should make life easier to connect to

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