Reset passwors not working
I downloded and finished all the serveys? Except to acknowledged receiving the sample. For some reason it did not take my password, so I tried to reset it. But I never receive any instruction email at all. I tried with all of my other emails just in case I use different email, but still no email received.
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Love the app
HOP’s app is easy to use and I always enjoy seeing the beaker swishing when loading in between requests.
Works great! Got my results within 8 weeks as promised
KB
Trash app
Trash app, doesn’t work right now.
Does not work
I can't get past the 'state' selection at all. I've tried the suggestion of reducing the font size - no luck.
Using iPhone 10Smax, ios 13.1.1
Disapponted.
Using iPhone 10Smax, ios 13.1.1
Disapponted.
Easy to use once you resolve the crash issue.
I was having issues completing the health survey. Turns out the fix is to make your font display size smaller. Go into your phone settings and reduce your font size. Should work fine after that.
App Bugs
Cancer history, mother cancer question (second question) is where it’s crashing for me. Good luck.
Terrible App
Won’t let me complete the surveys, crashes and stalls. Other family members can’t get the app to work at all! Shame on you CEDAR for distributing such a crappy app when so many are wanting to take advantage of the screening!