ID.me Authenticator User Reviews

Reviews Summary

Top reviews

Dangerous app.

This app is a complete invasion of privacy and is an invitation for identity theft. I tried to get it to work yesterday because the VA supposedly uses it for verification to get meds through the meds app. I never could get anything to work after many tries. I tried again today and it stated asking for photos of passports, verify credit history, pictures of drivers licenses and more. There is no way on gods green earth I’m going to give them that. I also noticed that it gets two kinds of reviews. Either 5 stars or 1 star. That tells be someone is writing reviews for them. No thank you. I will be complaining to the va over their requirement for this app and I would encourage others to do the same. This app cannot be legitimate.
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Awful

Doesn’t have any info

Beyond Awful

I am a physician and I was required to use the Service because my electronicamedical record provider chose them for security for physicians to use when prescribing controlled substances electronically. My iPhone X stopped working and I had to get a new phone. The app would not work on my new phone. Understandable. The problem is that there is no number to speak with anyone to fix the problem and you have to use email. I have a busy office and I sent an email 24 hours ago and I have heard nothing. I have found, since the day I initially signed up with them, that they are really good at filling your email inbox with junk mail and advertisements. Quite the bottom feeding business plan.
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Support is non-responsive

The app says that support is available 24/7, but they haven’t responded to me in two days. Very concerning given that they have all my personal information. Are they scammers?

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