Login Problem
App hangs during the login process after I enter our credentials. First time I see this issue. Website does not have the same problem. This is app specific.
App
I find that the app works just fine. There is always a risk using apps and this one, with facial recognition, seems to work as well as the others.
App down.
Didn’t receive the text message.
Worthless
This company purchased or whatever my primary care office. Absolutely the worst. Can’t contact my primary care provider to ask questions or get refills. Novant was much better.
Poor design/ cheap look.
App takes you to a different portal after you click on any buttons. If you’re looking at a summary notes, the information doesn’t fit in the screen. Main page looks good , but anything after that needs attention.
A medical outfit can’t design a decent app? Very disappointing . Uninstalled the app. Rather call the office.
A medical outfit can’t design a decent app? Very disappointing . Uninstalled the app. Rather call the office.
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No landscape view for ipad users with keyboards.
This app has many bad reviews, some are a year old so maybe bugs have been fixed. However, I would really appreciate having a “landscape view” for my 12.9 ipad with keyboard. Will this upgrade be coming soon? Thank you
Just bookmark the web portal in your browser
This “app” is just a front-end for links to view the web portal in Safari. In its current form, it’s not worth the risks that come with apps and their bugs and vulnerabilities. You can get a better experience by just saving the bookmark for the patient portal in your browser.
Worked well
Got everything done and it went rather well.
Useless
The WORST experience! I received 3 emails that I have messages in my portal that are NOT there!
New update but same issues as old app
I updated to the new version of this app and it seemed promising with a new redesigned user interface. But the app has the same issues as the old one. Why bother having an app if all the icons just re-direct you to the website? I might as well just bookmark the website then… this app should have these features integrated from the website, not just re-direct people to the webpages on the site. Please consider this when revising the app.
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