Doesn’t work on my iOS
I enter my id and password and it accepts it, but never takes me passed the login screen. I’ve reset my password and reloaded the app to my phone with no progress. No error message and nowhere to go for assistance.
9/5/24 UPDATE: I reached out to the support team via the phone number provided in response to my review. The issue was unable to be resolved. They escalated the issue to “the tech team” and I’m yet to hear back from anyone.Developer Response
Hi, We're sorry for the inconvenience you're experiencing. Could you please reach out to our support team at Help@GoBreeze.com or contact us directly at 855-204-4075 Monday to Friday 8am-9pm at your convenience. We'll be happy to help resolve the issue. Thank you,Patient unable to edit
Our internist practice dropped this app-portal due to problems and switched to another. However, my old data and provider information is still in this and I can’t edit anything. The app tells me the data is in the incorrect format. I added the app back again as our podiatrist office is now using it and I can’t communicate with them due to obvious flaws about not editing and prior usage. Bug fixes may have been done in the interim it was not on my iPhone, but it is unusable as it is.Developer Response
Hi, We're sorry for the inconvenience you're experiencing. Could you please reach out to our support team at Help@GoBreeze.com or contact us directly at 855-204-4075 Monday to Friday 8am-9pm at your convenience. We'll be happy to help resolve the issue. Thank you,Good app, bad billing
I appreciate the convenience the app provides with appointments and digital invoicing and payment. I don’t like that I still get a paper bill and my doctors office tried to get them to turn that off, but couldn’t get anyone competent on the line to do that for me.Developer Response
Hi, We're sorry for the inconvenience you're experiencing. Could you please reach out to our support team at Help@GoBreeze.com or contact us directly at 855-204-4075 Monday to Friday 8am-9pm at your convenience. We'll be happy to help resolve the issue. Thank you,