Leave a Review Lenus eHealth
Lacks Smartwatch support.
Even though other users have asked for integration with smartwatch the developer is not interested or always dodge the request.
It would be great if it had an option to have your workout on the smartwatch. This way you can workout without your phone. Other apps have it…omniuser7891
Developer Response
Thank you for your review and your suggestion! We always appreciate feedback from our users, and take this into consideration for future development. If you have any more feedback or questions you're always welcome to contact us via email at support@lenus.io, or in the app!Good but glitchy
The app generally serves its purpose, but the workout part is super glitchy and doesn’t always record exercises as “checked.” Then when I try to go back and make edits to re-check them, the app crashes. I also think the meals portion has a long way to go, like a section to log food or being able to integrate with my fitness pal or Loseit. The grocery list should at least collapse like items into one instead of showing the food every time it’s in a recipe. It needs to serve the client as much as the coaches.Show lessNggold
Developer Response
Thank you for your review and feedback. We apologize for the issues you experienced with the app crashing. Please do not hesitate to reach out to our support team at support@lenus.io if you need assistance. We will take your suggestions for improvements in the meal plan and shopping list into our future considerations for new features.Syncing
I can’t get any of my activities to import I have tried everything. Nothing from the health app syncs over to the lenus app. My trainer says if I go for a walk or run they should be able to see it sync to the app and they can’tJnklub
Developer Response
Thank you for taking the time to leave a review! We apologize for the inconvenience you are experiencing with the syncing. We're keen to help, and if we may ask you to share your profile details with us at support@lenus.io, then we can take a closer look at the issue. We hope to hear from you soon, so we can make sure your data sync properly.The main issue I have is…
The app works wonderfully and I like it. Real easy to navigate and share the info with my coach. What I do request is that you guys do some integration with the smart watches, where if we start a workout, it will activate the trackers on the watches. My old coaches app would do that because the had a watch app as well but as soon as I pressed start workout on the phone, it would start tracking immediately.Show lessjust frustrated for now
Developer Response
Thank you so much for taking the time to review our app. We're delighted that you're happy with it! Whilst the app is not available on smart watches, you do have the option to import any activities you've tracked in Apple Health or Google Fit. If you have questions about this, please contact us via email at support@lenus.io, or via the app!Keeps crashing
This app has potential, but it being so unstable is what lets it down. It kept on crashing so much so, it’s a no from me.Catherine's emporium
Developer Response
Thank you for your review. We are constantly working hard to improve your experience with the app and are sorry to hear you are having a poor experience. Have you tried reaching out to support@lenus.io? We would be very happy to find out more and try to help!Music lowers everytime i start a timer
Whenever there is a timer running it lowers my music for the entire time the timer is running. It’s really awfulrsvec
Developer Response
Thank you for your review and feedback! We apologize for any inconvenience this may have caused! We are aware of this issue and are working to resolve it as soon as possible. We appreciate your patience and understanding while we work on a solution.App is great
App is great and easy to use. Sometimes when I switch apps it restarts my workouts so that can be annoying. They should also make a app for the Apple Watch. That would be amazingNathanh01
Developer Response
Thanks for your positive review, and for this feedback! You do have the option to sync Lenus with Apple Health, so if your activities are tracked by your watch and logged in Apple Health, they can be imported to our app. If you have any questions, please contact us via email at support@lenus.io, or via the app!Amazing
Best fitness app ever. Easy to use and quite intuitive. Great job!ChicoFiesta87
Developer Response
Thank you for your kind words! We are thrilled to hear you are enjoying the app!Unusable new update
I really liked this app, but the latest update to version 1.10.0 made it unusable. I can no longer log my weights or change the number of reps. I can also no longer contact my trainer through the app. I tried on multiple devices with no avail. Everything worked well two days ago in the previous version.Show lessgetschiggywithit
Developer Response
Hi, we are sorry about the late response. We have made a lot of improvements in the meantime, and I hope that you will have a better experience, if you decide to use the app again now. If you still encounter any issues, you can always reach out to Support@lenus.io, and we will try to solve your issues as well as possible.Steadily improving with each release
For beginners it’s a straight forward experience that is great for getting you going.
For more seasoned fitness folk it still needs some refinement, but I can see that they are improving the functionality with each release, which shows they have a team who care.
My main improvements would be:
1. Ability to add comments during/after sessions - for my own benefit, or as feedback for my coach
2. Offline Mode - my gym has poor gym connectivity in the areas I work out. This means I can’t use the App when this happens.
3. Image optimisation - a lot of the header images are dark and some of the the back arrow is black so it’s hard to view.
4. Dashboard - very minimal, would be nice to see some additional information.
All in all this is a solid app.Show lessLrsd66
