Lenus eHealth User Reviews

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Leave a Review Lenus eHealth
  • 3 weeks so far

    So I started only three weeks ago with Lilly and I was so unhappy with my self and the way I looked and honestly I can’t believe how easy the work plan and diet plan is to follow and I’ve already lost nearly half a stone! I can’t wait to see the end results I couldn’t thank Lilly enough! X x
  • Not very user friendly

    It takes a couple minutes to 2 hours for it to completely load when there’s a new message or update to a workout plan. The red dot will appear but won’t load the new changes until the time frame mentioned above. It also will leave the red notif dot on for a day or so even when everything has been clicked and checked. I don’t enjoy that you have to discard a workout if you want to check your workout history while mid workout. I don’t enjoy that it doesn’t always save your previous weight or rep ranges when the workout plan hasnt changed.
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    Developer Response

    Hello and thank you for taking time to write a review. We appreciate your feedback, as we're continuously working to improve the app, and we're glad to say that we're already investigating several of the points you raise. Please don't hesitate to share further thoughts with us at support@lenus.io. Healthy wishes /Team Lenus
  • Glitchy

    I wish we could download the videos. Also my data keeps getting erased. The diet plan should have a list of ingredients separately so one can buy once and for all.

    Developer Response

    Hello and thank you for sharing your ideas and experience with the app. We're pleased to say that we'll soon be looking further into the idea of an ingredients list based on the personal meal plan to make shopping easier. The data erasure you describe sounds strange. If it happens again, it would be great if you could write to us at support@lenus.io and include your profile details. Then we can take a closer look. Healthy wishes /Team Lenus.
  • Could be better

    Useful app overall but can get glitchy and slow

    Developer Response

    Hi and thanks for taking time to share your experience. We're glad that you find the app useful, but the glitches and slowness sounds unusual. If it happens again, it would be great if you can drop us a note at support@lenus.io. Please describe the glitch, where in the app it occurs, and include your profile details. Then we can take a closer look. Healthy wishes /Team Lenus.
  • Good app but some missing features

    Good for coaching but some key features are missing (logging rest times and notes for workouts)

    Developer Response

    Hello and thank you for your review. It's good to hear that you enjoy the coaching. We're continuously improving the app, so we really appreciate your suggestions of how to make the workout tools even better. Please don't hesitate to get in touch at support@lenus.io if you think of any further feedback for us! Healthy wishes /Team Lenus.
  • Plans

    Fantastic work outs , really feel the benefit afterwards . Good pt and very supportive and will go out her way to help
  • Good app but needs improvement for iPad

    Hi! I am enjoying the app but it’s not very iPad friendly! Can we please get a version or update for iPad? The screen is very small and it doesn’t seem to function like the phone app. A timer in the app would be awesome!

    Developer Response

    Hello! Thank you for taking time to write a review. Although the app will function on most iPads, it's indeed optimised for iPhone. We appreciate your wish for an iPad specific version and we've made a note of this for the future. Meanwhile we're working on including a timer as part of the workout tracking tool, so we hope you'll find this helpful when it's ready to use. Healthy wishes /Team Lenus
  • Lenus review

    Great platform, easy to use and navigate. Great coaching tool! Might look in to using it when my business model is finally complete!
  • Best I’ve experienced

    Of all the fitness apps I’ve experienced on the market, this is bar far the best I’ve experienced to date.
  • Disappointingly basic

    This app has potential but in the short time I’ve used it (6 weeks) I’ve found it entirely underwhelming, especially when compared with with its rivals. Simple things like having no rest timer built in to manage time between sets and being unable to add any of your own exercises on the user’s end (for example, if you can’t get on the equipment you need you could an alternative). There are significant sync issues between my trainer sending new plans and them actually being received and updated on my end. When following the meal plans, the macros entered don’t match up with the macros on MyFitnessPal (which I have to use in conjunction with this as there is literally no ability to log food or track calories in any way) meaning that I missed my goals by up to 900 cals on some days last week. From now on I simply won’t bother using it as I don’t trust it to give me accurate nutritional information. Combined with no synchronisation with Apple Health, this leaves the app decidedly half baked at best, I even have to manually enter my average number of steps I’ve done each week when making a checkin entry for my trainer to see. Having worked as a PT myself I would not recommend this to either trainers or clients.
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    Developer Response

    Hi there! We appreciate your review, even though we're sorry that you've had an underwhelming experience. We're continuously improving the app, so it's helpful to hear what you find important. For example we're happy to share that we're making it possible to synchronise data with Apple Health and thereby share activity data, such as steps, with your trainer. We hope that you'll benefit from our improvements going forwards, and we always welcome further input and dialogue, so please don't hesitate to get in touch at support@lenus.io. Healthy wishes /Team Lenus

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