Senville User Reviews

Senville
Senville
Guangdong Meizhi Compressor Co., Ltd.

Top reviews

Crap app

Tried to open account, as instructed click link on email, no link, no account. Reentered all with same results. All this because their remote is impossible to read

No idea if running!

If away and open the app, there is no way to tell if the heat pump is actually working. I would like to know when it is on or off.

Also some of the options don’t seem to do anything!

Work in progress

I would rate function at 4 stars. There really should be a readable user manual for what exactly each feature the app buttons could control. Some are simply not clear and I resorted to trial and error to figure them out.

The temp display can be refreshed by swiping down on the thumbnail display. It’s nice that the full display shows outside temp and indoor temp at the top above the setting wheel. The AC unit responds quickly to app setting changes. App allows you to see diagnostic test info—very nice.

Now, the negative: the install is wonky and required 5-6 tries over an hour+. Basically, the install will not complete until the unit icon finally shows up in the app’s add appliance menu (it does not at first). You have to do the pre-config of the usb stick and then work through the network settings in the app several times until the app decides to display the unit icon. Trying to add the AC by choosing appliance type was not successful (always hung up at 99%)
After getting the AC icon to display, the actual connection was quick.

The app in use seems to maintain communication with no issues. I even cut power to the system by turning off the switch box breaker to simulate a power outage. The app reconnected quickly after power was restored with no issues.

Evaluation: Make the installation procedures and instructions more clear. I can definitely see why some reviewers gave up and returned their Wi-Fi unit.

However, the result is good for app usage, overall.
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Non reliable

Worked fine the first year. But now, the run schedule works only sometimes! What a mess for a smart heater now so dumb.

Doesn’t work no matter what I’ve tried

Absolutely horrible app. The developers should be ashamed of themselves.

Better explanation needed

App seems pretty decent, but I don’t understand why there is an “express run” mode and why I would use it. I also don’t understand the sleep curve feature and how to utilize it to be a benefit. If someone puts the effort into making some features it would be valuable if I know how to benefit from it.

Also, would appreciate the ability to copy schedules from one device to another.

Otherwise, pretty easy to manage and get value from the Senville Mini Split.
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Fp mode

On the new app, when you put unit to Fp it won’t show you that it’s activated. Previous app would display it on the the main temperature display. Please fix this!

Good app for my single unit

I only use basic controls but this app works flawlessly. Would be nice for developers to enable more data visibility…. IE I should be able to put in electric rate and see what unit is consuming through app.

Is nice to see inside and outside temp through unit’s thermometers. Showing you how unit reads temps.
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Please Add the ability to run off led to the App

Led is too bright at dark room night and wakes up anyone. If you use the app to turn it on, LED turns on by default. Please fix it!

Works great for me

I expected to have problems with all of the negative reviews, but the app has been working great for me for the last several months. I use it to turn on the unit before going out to my office occasionally and I set a night time schedule to turn off the unit if it is accidentally left on. Haven’t had a reliability issue yet.
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