UFB Direct®

Finance

66 reviews

Free

With Ads

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About UFB Direct®

Released
Updated
iOS Version
Age Rating
Size
Devices
Languages

March 3, 2019
December 2, 2024
9.0+
4+
191.07MB
iPhone, iPad, iPod
Czech
Danish
Dutch
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Features

Apple silicon support

Developer of UFB Direct®

Axos Bank

⭐️4.8 / 5

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🙌14K

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📦~ in 1 month

Updates frequency↘︎

📝1+ topics

Topics↘︎

📌14 available

Review highlights↘︎

🗣❌ unsupported

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The UFB Direct® Mobile App is an innovative, highly secure mobile banking app that couples thorough account monitoring with Secure Socket Layer 128 bit (SSL) encryption to create a safe and user friendly experience. Application features: ● Easy to use Check Deposit ● High Resolution Images ● Simple user interface (UI) and navigation ● Remote deposit ● Highly responsive customer service ● Quick and easy to use ● Ability to take pictures of checks and deposit them into your account remotely ● Robust account history ● Check deposit history ● Fast and easy internal transfers ● Simple and organized Bill Pay function ● Bill pay organization platform with bill payment history

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Summary of user reviews

Positive highlights

💰

This app hasExcellent interest rates (up to 5.25% APY)

🤖

This app hasHelpful customer service (though some users reported issues)

🛒

This app hasSimple and easy-to-use app interface

🔍

This app hasAbility to track daily interest and earnings

🔒

This app hasFDIC-insured accounts

🚀

This app hasFast and easy account opening process

Negative highlights

⏱️

This app hasSlow transaction processing times (up to 2-3 weeks for deposits)

🔍

This app hasDifficulty tracking interest percentage amounts

🤖

This app hasUnhelpful AI-based customer support

🐞

This app hasFrequent app glitches and bugs

🔒

This app hasRestrictive account linking and transfer policies

📞

This app hasPoor customer service experience (rude and unhelpful representatives)

💻

This app hasOutdated and clunky app design, especially on iPad

🚫

This app hasArbitrary deposit and withdrawal limits

What's New in UFB Direct®

3.14.1

August 27, 2024

This update includes the following improvements and more! • We’ve made enhancements to the app infrastructure. • New security updates ensure your data remains protected. This new version also includes bug fixes and performance enhancements to improve your in-app experience.

Reviews of UFB Direct®

Most Recent Highest Rated Lowest Rated

Non starter

The app starts with a cryptic error about needing to re-register. I have no idea what it’s talking about. The only options are to fix it or login. “We are unable to find an account with that criteria.” Update: The developer thinks I’m their secretary, and has no interest in fixing their app. UFB would like to paste from iTunes. “We are unable to find an account with that criteria.” This page has an error. You might just need to refresh it. Error in $A.getCallback() [Error during LWC component connect phase: [Can't find variable: HTMLEmbedElement]] Failing descriptor: {ltng:outApp}

This page has an error. You might just need to refresh it. Error in $A.getCallback() [Error during LWC component connect phase: [Can't find variable: HTMLEmbedElement]] Failing descriptor: {ltng:outApp}

This page has an error. You might just need to refresh it. Error in $A.getCallback() [Error during LWC component connect phase: [Can't find variable: HTMLEmbedElement]] Failing descriptor: {ltng:outApp}

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mjm.00

11 days ago

Response from developer

We are sorry that you encountered that, mjm.00! We are eager to help resolve this issue. Please contact us at asupport2@axosbank.com so we can escalate this to the appropriate team to assist you. We hope to hear back from you soon.

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