Leave a Review Synchrony Bank
Complete Satisfaction
When calling in to Synchrony the telephone representatives have proved to be knowledgeable, courteous and friendly! Each time I have called with a question I feel confident of synchrony employees answers. I also appreciate the employees speak perfect English!
I have called many times with the important questions and sometimes unimportant questions I’ve never been disappointed with the synchrony telephone reps.Show lessRoses in MO
I thought I was in charge of my account… Maybe not
When I signed up for this which I haven’t had it for very long, they had the date wrong and I asked him if there’s anyway I could change my due date to later in the month they said fine, so I changed it to the 10th or after of the month. I get on here now just out of the blue to check and they have me as my due date is the fourth. I don’t get paid until the third and a lot of times. I don’t make it to the bank to get the money in there before then. Now I’ll probably get a late charge… AGAIN because of their negligence. I am beyond PO’d! Because, like I said, I thought I was in charge of my account, but evidently I’m not so make sure you check your particulars EVERY month for should NOT have to happen, I have auto pay for goodness sake… for this very reason…DUH!!Show lessVbMe
Doesn’t work while connected in Japan, but still impressed
Ironic, an Internet bank, where the iOS app does not work overseas. What’s up with that? At least I was able to log onto the website and perform transactions.
On a positive note, this is so far better than the Marcus app. I can easily open and manage accounts without having make a phone call to the support desk.
All that being said, it’s still a mystery about when and how much I can transfer out of this account. Appears to be some limitations.Show lessRSK tech