User Reviews: Affordable Online Coaching

Top reviews

  • Same exercises week after week???

    I did the starter plan and I finished week 1 and I loved it. The programming is exactly what I was looking for! However when I went to start week 2, the exercises are the exact same. What?? Isn't the point of signing up for an exercise program to get new workouts every day. I'm so disappointed.

    Developer Response

    No the point is not to get exercises every day/week. You follow the same program for at least one month and can then change program. This is known as progressive overload. Please watch the videos on progressive overload.
  • Good Service - App Crashing

    I’m enjoying the experience and big fan of JS. Rating is because today I got stuck on two screens and close/x didn’t work. This meant I had to shut the app and reload the workout from the start.
  • Was Really Hoping To Try This

    I really like James Smith, so I wanted to give his app a chance. But the app
    Is broken. I couldn’t get past the about me page (no next button), and it never saved what I was able to input. Really disappointed!

    Developer Response

    Hey, we have not had any other reports of this, so please contact support. It would have been great if you reached out to support before posting this so that we could have figured out why you couldn’t see the next button.
  • Poor platform - Even worse coaches - James nowhere to be seen

    Joined as a block member in order to take part in a challenge. Condescending communication from one coach and mixed messaging from others. No dedicated coach so constantly repeating yourself over and over. App isn’t very smooth or intuitive and feels very poorly put together. Challenge portion needs massive upgrades to usability. Giving two stars based solely on the workouts and modifications made by that team, they were very helpful unlike the coaches. The rest of the experience was awful. The final straw is that you will see no sign of a James himself. Another money making scheme exploiting those of us who struggle in this area…….
  • App doesn’t work

    Won’t save my birthday so app won’t proceed

    Developer Response

    The app will not let you proceed past the birth day step if you are not over 18
  • Coaching doesn’t listen.

    Paid for a full membership. The coaching staff didn’t listen to mobility issues or equipment limitations. Also the interface is extremely confusing. Don’t waste your money.

    Developer Response

    Thanks for the review. The coaching staff first provide you the best program they can with the information provided to them. They then work with you to tweak the program to make it perfectly suited to you, this is the process of personalisation. If the initial program they provided to you was not perfectly personalised, please message the coach and let them know you require changes, they will work with you. We have no doubt that the coach can provide you with a program perfectly suited to you like we have done with all of our other customers 😊
  • If you want to lose weight this is it!

    I’ve been using this app and I’ve been a premium member for a year. The app has always been nice. They make updates to the app every once in a while that makes things feel fresh and new. If I ever have an issue (once because I was trying to switch from paying through Apple to through the app). I contacted “tech support aka james Shaw). He was so responsive and fixed my issue within an hour! In 1 year I’ve lost over 20lbs and I’ve gained so much knowledge that I’m not afraid that after this “diet” I will gain it back. I now know how to lose the weight! This app has teaching, accountability, amazing workouts, and a great interface!
  • Excellent Resource

    Great information, easy to follow instruction videos. Just joined the Academy and have to say I am impressed by my interactions with the trainers and the exercise plan they put together for me.
  • Quality/honest content

    Love all his content on Instagram, podcast, his app and Facebook . Talks about things in an honest way most are too afraid of. I’ve learned a lot from him in more than just fitness/working lot. Basically, just love and appreciate the honesty in information he provides🙏 ...Also makes me laugh for what it’s worth.
  • Love this App!!

    I’ve lost 23lbs thanks to James Smith and JSA and the app is absolutely fantastic!!

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