Always problems. Delegating it!
The first time the courier was rood.
The last time they took 40 minutes to take the order and 30 more to bring it, when the restaurant is 4 minutes away and there is no traffic. The customer support was polite but did not solve the problem. Deleting the app and never using it again!!!
The last time they took 40 minutes to take the order and 30 more to bring it, when the restaurant is 4 minutes away and there is no traffic. The customer support was polite but did not solve the problem. Deleting the app and never using it again!!!
App is a total waste of time
They have no control over the riders, as an order can take as long as 10 hours to get delivered to you, I don’t recommend this app for anyone and it should be removed from the App Store
Check your app
For the past months now, I’ve been trying to place an order, it keeps telling me “ Could not place your order
Chow Hub is outside of business hours.
Please try again later, or order from somewhere else. “
I uninstalled and reinstalled it so many times, but it’s the same thing. I’m about to delete it and use something more reliable
Chow Hub is outside of business hours.
Please try again later, or order from somewhere else. “
I uninstalled and reinstalled it so many times, but it’s the same thing. I’m about to delete it and use something more reliable
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Absolutely horrible customer support
Had guests over for a party. Made an incorrect order which didn’t have all items, immediately called the restaurant within a few seconds of ordering, to ask them to add items to the order, they told me they can’t and to talk to Bolt customer support, they told me they can’t help change the order and I need to take whatever is delivered to me, I refused to take the order and asked them to cancel. The delivery guy did not bring the order and bolt charged me anyways.
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Spam on email and no tips option
Bolt sends emails about each your order without an option to unsubscribe. You can’t give tips for delivery from the app.
Nice app, but lacking Apple Pay
App is well-designed and nice to use. Only complaint is lack of Apple Pay, or even Swish. I dislike needing to give out my credit card information. Sure, opting to not store it is an option, but then it becomes *very* tedious to re-enter the info every time I order. Apple Pay effectively solves this, and it’s more secure for the purchaser. Your competitor has this, so you should definitely consider adding it soon. 😉
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Food poisoning and then they disconnected on my face
I messaged them regarding the issue and they hung up and blocked me before I can text their service.
Shame on such service. Sick
Shame on such service. Sick
Complete waste of time. Deleting the app
Good luck getting your order after it’s been paid for. They have absolutely no control over their dispatch riders. The app will tell you your food has been delivered but you’ll never get it. You’ll reach out to their absolutely inept customer service who will tell you they’ll get back to you but that will be never or maybe when pigs fly. Your money will be gone and you’ll be left hungry, frustrated with no food and less money.
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Very poor service
Averages about 2 hours to deliver food
Updates that would really change things
I think adding a text segment to the app won’t be a bad idea and maybe a simpler way to cancel orders too
