Leave a Review IVPS Tour
Terrible app
Like I said, terrible app. In this day an age it should be smooth & go off without a hitch. The devs should be unemployed if this is the best they can come up with is this janky "app" there's nothing convenient about it. Wheres the bleeding edge?... Well I guess it's two peas in a pod, terrible app paired with a terrible product. I've been buying smok products religiously for years and ya they always break or somthjng but that's usually after it took a good besting. Not this time. Just copped a SMOK RPM PRO & I was hyped, match made in heaven, well so I thought. It's been in service not even a full week and it already shot the bed. The screen freezes and n OK matter what you press it doesn't do anything. Now it just overheats and shuts down. So My stance on smok just did a total 180... for the WORSE. And as of right now SMOK is NOT the brand I will be REFERRING to all my buddies. How can you trust a product when the own company doesn't even stand behind their merchandise?! Think it may be time to start advertising Vapersso or geek vape etc etc... I'll update this if Smok does the right thing & comes correct. But as of right now they just lost a loyal Long time buyer that's spent alot $$$ on what I thought was the golden standard. SMH so disappointing.Show lessi an the holy kne
Horrible
This app isn’t user friendly. My vape is less than a week old and need to talk to someone as to why it’s not working but I can’t seem to get a phone number to call. I do not like all of this new technology stuff because the vape is not good if you can’t use the thing.Jo10!$
This app is useless
It doesn’t work properly. I try to verify a product and it keeps going back to the download the app page. How do I verify? My new vape package looks different than my last one. And they keep breaking so I want the warranty activated.jkelly63
Dumbest & cheapest APP EVER MADE,
Tried to make an account , then says my password is incorrect when I know it’s not incorrect and i am not going crazy, App just doesn’t work and is Cheaply made and organized. Made a handful of accounts and Somehow every time I try to login my password is incorrect and will not what so ever let me login what a coincidence. Worst app ever can’t even verify my SMOK products so now I can’t even get the warranty I need for them.Show lessp..@
Terrible!!!
This app needs an update or something cuz it doesnt let you do anything on it !!! I can’t even click save when trying to update my pic !!!hdzjlynn
Worked fine for me.
Saw a lot of bad reviews saying the app didn’t work but it seemed to have worked fine for me, I was able to make my account and activate the warranty with no issues.Charlieward
No help
This is not a very user friendly app. Not intuitive at all!
Filing is a claim is very hard if you don’t have the app downloaded and then it is very hard to navigate the submission of said claim.Stars fell on Alabama
Bluetooth never finds Device
I’ve had the Nord 2,3 & 4 now and Still can never connect via Bluetooth to the app… IOS never picks up the device either whether I connect a pod, lock, unlock, or or restart the device..
Who QA’s this crap??ganjeii
Never got verification email
So this is a terrible way to register a product. Why not make it easy like most companies? After I went through all the steps to finally enter my email for an activation email, I never got an email. Is my vape registered for warranty? How am I supposed to know. I can’t figure out where in the app to even go to find help.Show lessTxtlites
Defective device!! Not happy
I have been trying to contact the support team and no one has returned neither emails or phone calls, I'm pretty upset i waited a few weeks to get my device and its defective!! My coils are burnt out already and it does not stay intact. It says leak proof on the box but leaks everywhere i made sure to fully charge before using it. An the screen it self keeps blinking then turning off. Whats going on her? Im also not new to this & this is probably my 5th attempt at getting a new vape. & I've heard really good things about SMOK. But I've never spent so much money and regretted it.Show lessElijahkingsmommy
