More intuitive than harmony
It took me way less time to set up than my harmony remote. It doesn’t have all the same functions but for my use case it works great. If you are a huge fan of the activity buttons this may not be great for you, but there are macro functions and the ability to have any of your devices mapped to any profile, I.e have tv or soundbar volume up/down on your Xbox profile. That way you don’t need to switch to different profiles for universal commands. The main thing for me is having a universal remote with Bluetooth for my media center, and that combined with CEC functions everything works really great.
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Insecure website and no answer to email requests
I downloaded the app to test out what devices it could support. I did not buy anything.
The app did not know my loudspeakers, my radio nor my tv box
In each case i submitted my email address and was promised a reply in 48 hours, a week later nothing
The app did not know my loudspeakers, my radio nor my tv box
In each case i submitted my email address and was promised a reply in 48 hours, a week later nothing
Nice looking garbage
The U1 will control your devices. Maybe there’s even a way to get it to execute complex commands, but since the company doesn’t offer instructions, relying instead on the “intuitive” nature of the remote, I don’t know. It’s in no way a replacement for the (also poorly designed) Harmony. Both remotes are awful, but at least the Harmony has a far more sophisticated UX design. The U1 is very clumsy. At least it’s cheap, but mot cheap enough. It’s going back.
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Good not LG
The app is actually better than the product. It’s a 4 star app and a 3 star product, but it gets the job done. It just needs a better way to apply macros (independent of devices).
Great App and Remote!!!
I was able to set up all my devices in under 20 minutes and everything works flawlessly! My Harmony took hours to set up and in never was that great! I’m getting another one for upstairs! Love this remote!
So easy!
I’m puzzled why there are so many bad reviews. It was so easy to connect and program this remote. It’s the only universal remote easy enough for my elderly mother in law to use. Others I’ve tried are far too complicated. Works great!
App Does Not Pair Up With Remote
I bought the U1 Upgrade Remote to replace my aging Harmony remote based on reviews. Most of the feedback was generally positive, so I thought I’d give it a shot.
After downloading the app registering my email, the device would not pair. I tried reinstalling the app, and also installed on my tablet to see if that worked and still could not get it to sync. I emailed customer service and all they were able to do is send me the same info that’s included in the instructions. I had a replacement remote sent to me to see if it was just a defective unit, but still had the same issue. And yes Bluetooth was enabled on the app.
I am now stuck with a completely useless remote that I can’t program, so I would stay clear of this.
After downloading the app registering my email, the device would not pair. I tried reinstalling the app, and also installed on my tablet to see if that worked and still could not get it to sync. I emailed customer service and all they were able to do is send me the same info that’s included in the instructions. I had a replacement remote sent to me to see if it was just a defective unit, but still had the same issue. And yes Bluetooth was enabled on the app.
I am now stuck with a completely useless remote that I can’t program, so I would stay clear of this.
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Doesn’t even pair
Remote is broken or something. I can’t pair it with the app. It’s either my phone or the remote but I suspect it is the remote because I tried the app on multiple iphones.
Garbage
You used to be able to use your remote without creating an account. Recent update made an account mandatory … basically bricking your remote. Bait and switch. Stay away.
Cannot make account to program remote
Why on earth do you need an account to program a remote? It won’t let me create an account, or even attempt to sign in to one for that matter. I can’t even program the remote.
