Leave a Review Nebula
Good! But...
I'm a 12 year old who loves astrology. I really like the features in this app but i do have a slight problem. i'm not allowed to pay money on my phone. I really wish i could check my compatibility without having to watch a video before. overall, this is a good app. btw im sun in aquarius, moon in scorpio and aries rising 😉Show lessI COULD' VE DROPPED MY 🥐
Developer Response
Thank you for your review!HIDDEN CHARGES WONT SHOW UP UNDER PURCHASES OR SUBSCRIPTIONS
BE VERY CAREFUL WHEN DOWNLOADING THIS APP. I signed up for the free trail but cancelled after I realized I wouldn’t be using it. I verified this under the subscription tab on my Apple account. HOWEVER, I soon started getting charged 9.99 WEEKLY from Apple and could not for the life of me find out where the hell these charges were coming from. Apple support could not help because they couldn’t see where the charge was coming from either and suggested that someone else in my household made the purchase. There is no one else connected to my account. I ended up moving all the money out of my bank account to avoid these charges. For months I’ve been inspecting every purchase I’ve made to see where it could be coming from. Finally after checking with my computer and cross referencing my phone purchases I see a Nebula weekly subscription charge for $0.00 4 days after the original purchase. Note that this charge does not show up on my iPhone X under purchases or subscriptions. After checking the app, I realized the in-app purchases add up with the random and constant attempts from apple to collect $9.99. As well as stating I am still subscribed to their weekly subscription. This subscription shows up as CANCELLED under my subscription tab and should be CANCELLED. This app is engaging in fraudulent and dishonest activities BEWARE.Show lessannifinn
Developer Response
Dear User, hello there! Thank you for taking the time to leave us a review! You can tell us more about your problem via our help center http://help.answers-365.com. It will be very helpful for us to investigate and fix it. Best wishes, Nebula teamGreat info, a few app improvements
The info provided in this app is very accurate and relatable. I like how easy it is to switch between horoscopes, day, week, month. I also like that they have the plan reading and actual astrologers you can chose to get a reading from. I don’t like that it has many different pricing for subscriptions. Some are deals are worse than others, but what’s advertised in the app is different from the phone settings subscription page. I also don’t like that you can’t go back to edit your info. I wasn’t sure what my birth time was so I left it, I found out and would’ve liked to go back and add it in. Not sure if it would make a difference but it seems like it is important.Show lessjdani7
Have to get!!!!
This app is actually soooo good and if you have Snapchat you can use that to see what star signs your friends are and then use that on nebula it’s really fun to see the goal for the day and to read all about your star sign. It blew my mind how accurate it is to me... just wow!!!! I’ve been trying to find an app like this for awhile but they all COST SO MUCH!!!! Do not miss this app u have got to get it’s like your only chance!!!!Show lessSJBpros
Developer Response
Thanks so much for your feedback! This keeps us going. The more cool content is yet to come, please stay tuned 💖I want to stop the weekly fee thing
I only used the app for the free 7 day thing I think. I didn’t want to continue on using the app because I just wanted to check it out first. I uninstalled it after the free days have stopped. Because I also didn’t want to pay. Since I’m not using the app I’ve been charged for an app I don’t even use any more. I’d like to have my money back or I’ll have to take some actions. I don’t want to keep paying. Can anyone please help.Show lessBrinna101
Developer Response
To cancel your subscription: Open Settings → [your name] → Subscriptions on your iPhone. There you will see a list of all active and expired subscriptions. When you tap on a subscription from the list, you can choose a different subscription option or tap Cancel Subscription. If you don’t see Cancel Subscription, the subscription is already canceled and won't renew. Here's a more detailed guide on that from Apple: https://support.apple.com/en-us/HT202039A truly great app.
Not only is this app crazy accurate, but it provides education on everything you would want to know about astrology, birth and gemstones, your birth time, palm reading, etc. though it has an option to pay to unlock the lessons, you are also able to watch an add to unlock them, as well! So, if your a bit tight on funds, there’s still an option to educate yourself!
I love the fact of when you are setting the app up to your customization, it asks more than just your name and birth date, with the little bit of extra information you provide of what time you were born and where, it is able to open up so much more of your personal chart. I’ve learned quite a few new things about myself with this app that I didn’t realize before and I’ve been going through the lessons to learn more about them all. I am a practicing Wiccan, so a lot of this is already known by me, but there’s always more to learn.
I highly recommend this app. If you were debating, just download it and try it out for yourself. After filling in your information it will ask if you’d like to pay for a vip trial or have a few days of a free trial, you can bypass that and continue to use the app, which is also an amazing thing, because usually with these apps, you can’t do that.
Just try it out! I’m sure you guys will love it as much as I do!Show lessthattwitchh
Developer Response
Wow, thanks for your feedback! We're really glad you like Nebula, this keeps us going 💖Waste. Do your own research for free.
First- On the initial screen, my birthdate is incorrect. However when I swipe to the next screen it is listed correctly. And there is no “settings” that I can find on the app to fix this. This misinformation could have a detrimental effect to my reading.
Second- I’m not sure what I’m paying for. I’m not impressed with the information I’m being given that is not available through other places. You’ve offered me no additional insight about myself, my compatibility, my planets, etc, that I didn’t already know.
Third- I wanted the relationship info. It said the report would be ready. But it’s a breadcrumb trail released by days to keep people paying for 4 weeks. However, there is no way for me to go back when I missed a day or go forward and read the next day. That’s a waste of my time and money.
I’m disappointed. And I’m canceling. Not even 1 star.Show lessLove2Bmomma
Scam!
Scam! They say free day trial but charge you right away and Apple won’t help you at all. I deleted the app minutes after download and was still charged immediately for a week.Sarita15
Developer Response
Our weekly subscription has a free trial, that's not possible to be charged right away, all the payments are secured and processed via App Store, so that's not something we can change on our end without your notice and approval.Waste of time and $$$
I downloaded this app thinking it would be worth wild, however, I was sadly mistaken. I’m a HUGE astrology enthusiast who has already done most research into my birth chart. After seeing an ad for the app I thought, “WTH why not give it a shot.” When it comes down to it this app has a lot of work to do to not only for convenience but also functionally.
After downloading the app the first thing that rubbed me wrong was the amount of times I was asked to subscribe (sign-up for a membership). The first time I was prompted I didn’t know it was optional until I noticed the X (close button) in the top right corner. However, after closing the subscription screen I was prompted several more times to subscribe in order to do almost anything on the app. The basic functions of the app are horoscopes and your personal birth chart, which are free. These can pretty much be found on ANY website for free and are just as accurate if not better on other websites.
Secondly, I noticed that I accidentally put in the wrong birth time. When trying to correct this mistake I realized that there was no way to correct it or at the very least it is very difficult to find.
Overall, in my opinion this app is not worth the time nor amount of $$$ for the features. The only thing I like about this app is the features it has such as the palmistry, however, you need to subscribe for $119 (annual) or 9.99 (monthly) to be able to access many or these features.Show lessBetawave Review
Developer Response
Thanks for your feedback. We constantly work on making Nebula more affordable, finding the perfect balance takes time, please stay tuned.THEY WILL STEAL YOUR MONEY.
I NEVER do reviews, but I was motivated enough to do one now. Anyways, you should read all of the One Star reviews if you’re thinking about getting this app—-there’s quite a few of them, and they are ALL about how THIS APP STEALS MONEY!! I got it and opted for the three days trial and instantly disliked it. It was nowhere near to accurate. When I tried to get out of the free trial it wouldn’t let me. There’s literally NO SETTINGS on this app, so I had no idea how to unsubscribe, I even tried deleting the app from my phone, by this time it had already charged me. I had to look online for like twenty minutes before I could figure out how to unsubscribe. By then I’d already been charged. Again. I unsubscribed AND IM STILL GETTING CHARGED FOR IT!!!!!!! I don’t even have the app anymore!!! You’d think after so many bad reviews the creators would have done something. Why haven’t they? Because they’re getting free money.Show lessZay1234567890987654321
