Transcribe Voice Notes to Text User Reviews

WBS s. r. o.

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Cannot cancel

The app is fine, but I dont need it anymore. Where is the option to end my subsctiption? i have looked both on my iPhone and my Macbook Pro -- nothing.
There is a mention of consumer help and instructions how to get to it -- but that also is not anwyhere on my App Store runthrough of the product.
Please help me and terminate my subscription ASAP

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Dr Feggistan

2 years ago

??

Hope this helps special people!

Sbrez56

2 years ago

How long does it take?

How long should it take to transcribe 1 hour of audio? 15 minutes? 2 hours? These is the kind of information that should be easy to find, and it's not.

Joseph G. Davis

2 years ago

Response from developer

Hello Joseph! Thank you for rating Transcriber with 5 stars. Once you place a transcription order, Transcriber will notify you what's the estimated delivery time of the transcript. On average, it takes one hour to transcribe 1-hour long recording. The time may be even shorter, depending on the quality of the submitted audio. If you have any more questions, please don't hesitate to contact our customer support directly via the app. We will be pleased to assist you further. Thank you!

Worked good.

It’s good if you don’t want to sign up for a monthly service.

Upgrade.

2 years ago

Poor quality

I liked the multiple speakers function. However, transcription quality was awful as I needed to fill in nearly half the words myself. Only 10 minutes free so this was basically useless for a 28-minute interview

Asher LW

2 years ago

Terrible transcription

I was trying this app out to transcribe a lecture I had recorded. Waited an entire hour for this lecture to be transcribed and it made zero sense. I know it is not the clarity of the audio because I was able to use another app that had very few mistakes in this transcription. Do not waste your money on this app, look elsewhere to transcribe audios

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AlyC055

2 years ago

Absolutely Horrible

I recorded my college lecture to be able to go back and write down the important things later on. I downloaded this app and uploaded my recordings. Waited about 5 hours for them to be transcibed. What ever system they are using is horrible. None of the transciption made sense at all. It barely caught any of what my professor said. Also, during this class no one is talking because it is a difficult class. There was barely any backround noise whatsoever and my professor speaks clearly.

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GabbyL21

2 years ago

Response from developer

Hello Gabby! We are sorry to hear the transcription outcome wasn't of the quality you expected. Please, accept our apology. It looks like the speaker was too far from the recording device. We will happily refund you the transcription minutes, so please do not hesitate to message us directly via the app. You can use them to transcribe improved recordings to see that the app can generate meaningful transcriptions. We are looking forward to hearing from you!

Terrible text translation

Super easy to use but the text transcription is so bad, with so many errors, complete waste of money. I want a refund.

StudentAP

2 years ago

Response from developer

Hi there! We are sorry to hear the transcript quality didn't meet your expectations. Unfortunately, machine transcription is still not such good as human; therefore, if some parts of the recordings are unclear and impacted by background noises or strong accents, it will negatively impact the transcript results. Feel free to message our customer support directly via the app to get the transcription minutes refunded. We are looking forward to hearing from you. Thank you!

Takes more time to edit mistakes than just type

It’s really not accurate. I ended up spending more time fixing the errors in transcription than I would’ve spent typing it in the first place.

beccarab

2 years ago

Worse transcriber ever

I can’t even start explaining how bad this app is… after reading g the reviews and the app description, I was expecting a very accurate transcription. First of all, the first paragraph doesn’t make any sense and second, I only have three small paragraphs of transcription on an 8 minute video!! I hope i can get reimbursed. JAChristophe

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JAChristophe

2 years ago

Response from developer

Hello Julie! We are truly sorry to hear that your experience with Transcriber was not of the quality you expected. As our customer support team explained personally to you, the AI transcription system flagged the submitted audio recordings as low-quality. If the recording is unclear, it will negatively impact the transcription. Please listen to your recordings to ensure they are of the best quality. We have also refunded you the transcription minutes so you can get your improved recordings transcribed again for free. Feel free to message us again if you have more questions. We are always here for your assistance, thank you!