Good blinds. Terrible App.
Seems like the blinds can only be recognized and paired to one phone. This is terrible. Basically I will never be able to use the app because I’ve given control to my partner.
Why would they make the product this way?!
Why would they make the product this way?!
Horribly buggy
Setup using the Tilt Bridge was easy enough, but slow. When the app works, it works fine; UX is clunky but passable. Programmed routines run pretty well. However, changing routines remotely is a mess: when I am away from home and I open the app it usually cannot “see” the shades at first and takes several minutes to find them. Sometimes it never finds them and I have to return to the house and use Bluetooth to set them up all over again.
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Alexa???
I’ve had the roller shades for just over two years. It’s always been a struggle bus. Link, unlink try again. Now I can’t get Alexa to work at all. Having ongoing problems getting the blinds to connect through the bridge as well. Meaning not only can’t I get Alexa to work. The app is iffy on multiple rollers.
I sooo want to unequivocally recommend.
I sooo want to unequivocally recommend.
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Buggy app please fix
Why is this app so bad. I have 4 blinds and they almost never all respond? I have to try for a minute or two and then eventual I can close or open all of them. So buggy! Please release and update and I will take down my rating. It’s been years!!
App crashes on launch
App crashes every time
No support on weekends
The name of the product has “home” in the title, yet they don’t work on weekends. Purchase two shades; one works great… the other nothing. Can’t get any help until they open; nothing. Terrible support
Horrible product
Expensive shades buyer beware. No refunds if they are custom and they do not work. I’ve tried on an iPhone and iPad. They’ll just string you along in thinking they are helping you but it’s just a scam. Reporting them to the BBB next.
Not good. Wish I went with other blinds
Pretty upset that I chose Tilt blinds. Wished I paid a bit more and went with blinds that had a better working mechanism and app. This app is so buggy and not only never tells me the correct battery life but also that it has to sync so you have to choose the room before using any automations. Customer service will pretty much blame you for not charging them correctly! I charge them for 24hrs and sometimes a bit more…that doesn’t solve the problem of a bad app and mechanism. I cannot believe the rep was raising her voice to me! I’d search elsewhere!
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Bluetooth connection is iffy
When I first installed the app I spent several days trying to fix connection issues. The shade doesn’t work at all unless you can connect and calibrate it. After a few rounds of talking with support I was able to get it working but there’s room for improvement.
Calibration mode doesn’t work
This app has always been a little buggy, but has worked for the most part. However, recently I wanted to recalibrate one of my shades and when I did this, the app simply wouldn’t connect to Bluetooth in calibration mode even though it’s already a showing a connection via Bluetooth with all of the shades. Tried all of the tips recommended by Tilt customer service, but of course no luck. It’s an App issue. You can’t control the shade at all without it calibrated so my one blind is now unusable until it gets fixed. Based on recent reviews, it appears I’m not the only one with this problem.
DEV TEAM - please work on the App bugs ASAP!
DEV TEAM - please work on the App bugs ASAP!
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