App won’t control the roller shades
We just purchased smart roller shades from Tilt, but the app’s shade calibration process won’t complete, and we cannot use the app to make the shades go up or down. Without a way to control the shades, they are basically worthless.
Cheap/easy install. App is pretty buggy
Budget smart blind and installation is pretty easy, but app is very buggy and shows cheaper price with no integration into google home or HomeKit. Debated between 2-3 stars, but gave it 3 because ultimately they will work, just not always easily.
Whenever I open the app it wants me to make a routine, but then has no save button for me to save the routine. I’m forced start and then cancel just to get to home screen so I can manually change individual blind. Loooong wait to get connection too. Sometimes it’s easier to just go and press the button on the blind.
Wondering if it was worth upgrading to a more expensive brand if it allowed less ux frustration.
Whenever I open the app it wants me to make a routine, but then has no save button for me to save the routine. I’m forced start and then cancel just to get to home screen so I can manually change individual blind. Loooong wait to get connection too. Sometimes it’s easier to just go and press the button on the blind.
Wondering if it was worth upgrading to a more expensive brand if it allowed less ux frustration.
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Great Product, Nearly Great App
As for the app…Adding products worked flawlessly. Overall it is very user friendly and clean. Two suggestions, allow reordering of the shades list (mine are numbered and the first room I set up, I started with the middle shade and now my list is 6, 7, 8, 5, 4, 3, 2, 1, 9, 10). So I guess I’ll have to remove and re-adopt them in order (which I’m guessing means recalibration).
The other thing is that when I go to the list of shades in the room, the battery levels show lower than they should be. Then after tapping on an individual shade, the shown battery level will jump up. Seems to just be a slow data refresh, not a big deal but worth mentioning.
As for the shades and blinds, I cannot say enough good things. They look and feel like we spent 2 or 3 times the money we did. Could not be happier. Installation is super easy and operating is very straightforward.
The other thing is that when I go to the list of shades in the room, the battery levels show lower than they should be. Then after tapping on an individual shade, the shown battery level will jump up. Seems to just be a slow data refresh, not a big deal but worth mentioning.
As for the shades and blinds, I cannot say enough good things. They look and feel like we spent 2 or 3 times the money we did. Could not be happier. Installation is super easy and operating is very straightforward.
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Response from developer
Thank you for the review and suggestions we will pass them on to our dev team. Stay tuned for our new app coming out soon!
Be careful with Sign-in with Apple
Update:
After contacting customer support, Tilt implemented the missing Sign-in with Apple/Google option when linking tilt to Alexa or Smartthings. Turned me into a happy customer.
App feature wise, you can use control your roller shades over Bluetooth easily. Automation only supports time or sunrise/sunset based trigger. Adding a weather option will be a huge plus. I’m able to use Smartthings to set up weather based rules. Quiet mode is really great and indeed a lot quieter, but it only works for automations created in the app, not routines. I assume 3p integration won’t support quiet mode as well.
After contacting customer support, Tilt implemented the missing Sign-in with Apple/Google option when linking tilt to Alexa or Smartthings. Turned me into a happy customer.
App feature wise, you can use control your roller shades over Bluetooth easily. Automation only supports time or sunrise/sunset based trigger. Adding a weather option will be a huge plus. I’m able to use Smartthings to set up weather based rules. Quiet mode is really great and indeed a lot quieter, but it only works for automations created in the app, not routines. I assume 3p integration won’t support quiet mode as well.
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Response from developer
Thanks for the feedback, I'm glad we were able to resolve your initial concern. Stay tuned for our new app coming out soon!
Doesn’t work right
Downloaded the app and it never let me past signing in.🤦🏻♀️
So frustrating
So frustrating
Response from developer
Thanks for the review, please reach out to customer support and we will help you resolve this.
Needs Siri Shortcuts
Works pretty well but please add Siri Shortcut support!
Full HomeKit support would be nice but I know that’s hard to do. Just adding Siri Shortcuts would be much simpler but would still be really useful (I’m an app developer). It would be great if I could trigger a routine without opening the app.
Full HomeKit support would be nice but I know that’s hard to do. Just adding Siri Shortcuts would be much simpler but would still be really useful (I’m an app developer). It would be great if I could trigger a routine without opening the app.
Response from developer
Thanks for the review! We plan to move over to the new Matter protocol as that's released in the next year, this will enable not only HomeKit but all other home automation systems. This will be released in our new app combining all of our products into a single app with a new UI we know you'll love it.
Doesn’t work with blinds
The app doesn’t work with blinds
Annoying request to make schedule every time app opens
Product is overall decent but every time I open the app, it requests to go through the tutorial to set up a schedule. I don’t need schedules and will set it up and then delete it in hopes of removing the tutorial request. However, it comes back when there are no schedules made.
Would be great if this could be addressed.
Would be great if this could be addressed.
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Response from developer
Thanks for the feedback! I believe this was fixed in a later release than what you originally had. Stay tuned, in the next couple of months we are releasing our new app combing all of our products with a totally new UI, we know you will love it!
Amazing product and support
I have the roller shades and they’re simply the best on the Internet.
I had them custom made to fit a sliding door out to my porch. The experience was easy, support was responsive and the quality is fantastic. The shades have a built solar panel, which means no wiring or batteries (which is HUGE), they look beautiful, and they’re complete integrated with my Alexa - so I can say “Alexa, open/close my shade” and they go up/down. Talk about a wow factor! 😎
Even when I had a slight issue with an app update, the support team responded immediately and fixed the issue.
If you believe price is what you pay and value is what you get, then dollar-for-dollar this product is hands down the best currently available on the Internet - trust me, I looked.
I recommend them to everyone that asks how I’m able to control my shades with my voice.
I had them custom made to fit a sliding door out to my porch. The experience was easy, support was responsive and the quality is fantastic. The shades have a built solar panel, which means no wiring or batteries (which is HUGE), they look beautiful, and they’re complete integrated with my Alexa - so I can say “Alexa, open/close my shade” and they go up/down. Talk about a wow factor! 😎
Even when I had a slight issue with an app update, the support team responded immediately and fixed the issue.
If you believe price is what you pay and value is what you get, then dollar-for-dollar this product is hands down the best currently available on the Internet - trust me, I looked.
I recommend them to everyone that asks how I’m able to control my shades with my voice.
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Response from developer
Thank you so much for the review! We're glad you are enjoying MySmartRollerShades!
Latest version definitely improves stability
Upgraded from one star. Way less crashes and connection disconnects. Hooray!
Calibration was upgraded so you can skip to the particular thing you need to calibrate instead of having to do it all every time.
UX still leaves a lot to be desired (can't reorganize dashboard for starters) and the biggest missing feature is the lack of Google Home and Alexa integration. The shades have it but not the rollers. Once that's out I think it will be a 4 or 5 star product.
Calibration was upgraded so you can skip to the particular thing you need to calibrate instead of having to do it all every time.
UX still leaves a lot to be desired (can't reorganize dashboard for starters) and the biggest missing feature is the lack of Google Home and Alexa integration. The shades have it but not the rollers. Once that's out I think it will be a 4 or 5 star product.
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Response from developer
Hey Mike, we have made a lot of effort in this latest release (v1.1.2) to improve bluetooth connection issues and crashes. I hope you will check it out and let us know how it performs for you.
