NYSEG User Reviews

Top reviews

NYSEG MOBILE APP

The app is designed well and it’s appealing to the eye. Navigating-easy to access sections. However, I am irritated that unless you enroll in the ebill option. you’re unable to get any kind of payment alert in your email or modify the date that you pay your bill. The bill is paid on the day that you access the app.
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Quick and easy

This app is quick and easy to use for bill payment. However you are not immediately provided with a confirmation

FINALLY, NYSEG

Ok, I’m a landlord with several apts, all with their own NYSEG accounts. Before the app, trying to pay my bills every month online was SUCH a nightmare. None of my personal or payment info could be stored so I had to enter it every single time I paid all four accounts every month. It’s such a relief to finally have a decent app to use. Thank you, NYSEG!!!
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Nice App

I had been saying for years that NYSEG should have a phone app. It took a while but it was worth the wait.
The app is colorful, easy to use, and convenient when paying my electric bill. I really like it and recommend it.

Never any issues

I have been using this app for two and a half years now to make payments and have never experienced any issues.

NYSE&G

This app is great, I view my bill, and I can see when the most usage occurs. Paying my and keep on top of it, so I’m never late so easy and wonderful. It puts the control in our hands. Thank you for this app it is very helpful. I recommend it to everyone. Thank you.

love this app

Super convenient to have my bill at hands when needed. No more scrambling through papers on the table to look where i placed the bill. Your always seeing all the awesome deals they have going on as well

Real easy

It’s make life easy when you can be anywhere in the states to pay your bill, like myself, I’m on the road a lot and using this app makes it easy to just pay my bill! 👍🏽

You rip us off every month, can you at least give us a good app to do it on?

Why do we have to sign up for auto pay to view our billing history? You’re a monopoly you’re gonna get your money or we get to sit in the dark so let us view our billing history. You only come out to read the meters half the time it needs to be done, every time the wind blows over 2 miles an hour the power goes out but not before it kicks on and off a bunch of times power surging are meters costing us even more money for the initial start up of every appliance in our house.(This happens almost once a month) why don’t you spend a little money and start burying some of these powerlines and maybe create a job or two. You bleed the people of New York dry and do very little to provide A quality service. The reason I’m writing this review is because I seen the ad for donations from your customers for solar equipment. I don’t believe in karma but I got my fingers crossed right now. I hope nobody’s dumb enough to send you money to help you purchase equipment to charge us to use. How do you sleep at night. I hope someday you have to struggle like the rest of us do, paycheck to paycheck choosing light over food sometimes. Shame on you, shame on you. Make no mistake, my judgment Weighs very little to the one that really counts.
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They need a new app/web development team

I downloaded this app because I was having issues with their website on my computer. I signed into the app and authorized FaceID. While setting up notifications it appeared as though it wasn’t saving my options. So that was confusing.

I then closed out the app and went to go back in to see if they saved and now I can’t even get past the login screen. No message or anything.

Does anyone test these things before they put them out there for public use?
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