NYSEG User Reviews

Top reviews

Updates

Every time I see an update I hope it’s to fix one of the many issues with the app. There’s no instant login, the bills don’t populate or notifications don’t come when to submit readings to list a couple basic issues. I still see only 1 bill from March and it’s September but have gotten paper ones. The meter readings don’t work most the time when you submit. Only decent feature is the outage map that shows you exactly what’s going on. The app is so poor that at that point you may as well opt for text messages and check the website for outages instead. I’ve been patient for fixes and it doesn’t seem to have improved so it’s getting deleted.
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Awesome App when Power Goes Out

Just had my power go out - downloaded App and reported it - then saw a map of all the outages and could zoom in and see info down to the street level. Told me 10 customers on my street and all 10 were out of power and gave an estimate when would be back on. Pretty impressed!!

Easiest app ever

This by far is the easiest way to see your entire account in just a few seconds.
Past payment amounts and balance budgeting is just as easy to see
Making payments is a breeze!
The power outages tab makes it easy to see and report n your area
A+ in my book

NYSEG App rocks!

This app makes managing my NYSEG account a breeze! You can quickly login with faceID, bills are readily accessible and load within a second. You can even set up alerts, view outage information, and make payments online. You can also send an email to NYSEG for personalized assistance — their email support team is always responsive and thorough. Great job, NYSEG!
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