StreamMagic by Cambridge Audio User Reviews

Audio Partnership

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Awesome!

Thank you for the most recent update with the version featuring a “Radio” playlist derived from search results on the Tidal service of the app!

YOU GUYS ROCK!

Thank you from the bottom of my heart!

RonstuckinQ8

2 years ago

Response from developer

Hi, great to hear that you're appreciating our recent update! Kind regards, Cambridge Audio

Services tab has lost all functionality-again

In “Services” tab, a selection cannot be made for the streaming services in the list. The list does not respond to the touch ….Feb 26 2023.

way2much

2 years ago

Streammagic today not allowing access to streaming services

hersheyscarlet

2 years ago

Frustration Squared

I’ve had a CXN v 2 for about a year and a half. A little clunky but functional until now. I see other have commented that in January they were unable to access streaming services through the stream magic app. Well it’s late February and I still can’t access Quobuz. That’s a month to fix a problem?

Why won’t this work?

2 years ago

Response from developer

Hi, we're sorry that you've experienced this issue. The outage we experienced in late January was fixed within a couple of days. We've seen another issue with service this weekend which should now be back to normal. We're investigating ways to prevent this from happening again in the future, please let us know via the Feedback section in the app if you are still seeing issues. We apologise for the inconvenience and thank you for your patience while we solved the problem. Kind regards, Cambridge Audio

One bad issue with volume control

I was overall pleased with this app for several months but recently it has developed an issue that is almost impossible to live with. When streaming the volume setting will jump to 100%. It does this consistently. I guess you can imagine how annoying this can be. Now, while I’m looking for a solution, I have to set the app to 100% and adjust the volume at the amp. Luckily I have an amp with a remote control but it is less convenient than using my phone and is not the way the app is supposed to function. Please fix this.

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Starkvegas69

2 years ago

Beware Norton 360 VPN May stop app working easy fix

Having worked mostly for 2 years, it stopped connecting. Now have a new iPad and could not get to work, decided the Norton anti virus VPN had to be a good bet for blocking it, deleted the Norton and lo and behold it works.

Since reinstalled the Norton app and all is fine but expect this to go happen again from time to time, not a techie so can’t imagine why, have told Cambridge support and asked them to add to FAQs as this has been a real mission after months of using without Stream Magic working.

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noseyYou

2 years ago

Response from developer

Hi, thanks for sharing your findings with us. We do sometimes see issues with virus checkers and firewall utilities. One thing is to check to ensure apps aren't prevented from accessing the local network (or devices on it), and that UPnP (sometimes labeled as Multicast) is not disabled on the router. This can block attempts to discover our products on the network. Thanks for your patience, Kind regards, Cambridge Audio

Needs tighter Qobuz integration

As others have noted, when using Qobuz via StreamMagic it’s very difficult to add an individual track to your queue as the app will register your effort as a Play Now prompt. This is easy to do on Qobuz’s standalone iOS app, so it’s puzzling and frustrating that Cambridge hasn’t sorted this yet, especially considering this weak spot has remained unaddressed for over a year.

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American in Lund

2 years ago

Response from developer

Hi, thanks for leaving this feedback. You can add a specific, single track to the queue by tapping the three dots at the end of the track in the list and choosing 'add to queue'. If this doesn't work, or if you have further ideas for how we can improve the app, please let us know via the Feedback in the app, we'd love to understand further. Kind regards, Cambridge Audio

No Longer works on IOS

Can no longer find my 851N when using IOS. App was deleted and reloaded, 851N was reset. The old CA Connect app finds the 851N every time. Stream Magic works fine with a Chromebook. No response from Cambridge Audio when I messaged them.

Fffddssaa

2 years ago

Response from developer

Hi, thanks for leaving this feedback, if you're still experiencing this issue please contact our team through the Support section of our app. I'm sure we can get things back up and running for you. Kind regards, Cambridge Audio

Failure

Would you please coordinate your app with the streamer updates. Now I can no longer select Qubuz.

GorCar3

2 years ago

No access to streaming….useless device.

StreamMagic app v 2.10.0 no longer allows access to streaming services; the entire upper portion of the app is no longer responsive either on iPhone or iPad. Tried uninstall and reinstall app on both devices with no success. Worked Friday after required firmware update them no access to streaming section of app on Saturday. Only access to music is from my attached thumb drive: that section of the app is functioning. Appears to be no way to access streaming content/services from the front panel rendering my streaming device useless. Can’t believe there is no hardware access to streaming. Inexcusable.

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richsto

2 years ago

Response from developer

Hi, we're sorry that you've experienced issues, our streaming provider suffered a service outage over the weekend. This should have now been fixed and we are working on making sure it doesn't happen again. Please let us know if you see any further problems via the Feedback feature in the app. We apologise for the inconvenience and thank you for your patience while we solved the problem. Kind regards, Cambridge Audio