Does not work
I was able to pay for parking once, since then it has never worked. You type in all the required information and it responds back. “ERROR couldn’t get rate data from server”
I’ve tried to contact help, but there is no help. Hopefully LB will switch to a different APP.
I’ve tried to contact help, but there is no help. Hopefully LB will switch to a different APP.
Terrible
Laguna beach spent over $1mm to implement this app? Seems like they got scammed. Even the basic front end is unusable. This is approximately the quality of a middle school coding project in the early 2000s.
This is such a bad attempt at an app that I’d be willing to make a better working version for free just to prove a point, and I don’t even live here.
This is such a bad attempt at an app that I’d be willing to make a better working version for free just to prove a point, and I don’t even live here.
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Interface needs work
Great idea. Impossible to signup on iPhone. When signing up the keyboard covers the ‘Next’ button after entering email and password. Cannot hide keyboard nor scroll down to finish. Had to find coffee shop and use my iPad to signup. Fix this please.
Terrible app! Doesn’t work
The App is a complete failure. Tried to register an account and it just gives a random error with no info. It also allows you to skip and proceed without registering but won’t let you pay if you don’t register,
Which as I said errors out with no description of error.
Which as I said errors out with no description of error.
Laguna Beach should be embarrassed
Every parking meter advertises this app and Lauren from Laguna Beach and The Hills promoted it, but I it is useless! It would not allow me to put in all my credit cart information so I could use it. Clearly whomever programmed it did not know what they were doing. Even the place on the app that allows you to send a message to the developers doesn’t work. Well done!
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Takes too long to get the authorization email
I’ve been trying to add more parking to my meter for an hour but I never got the authorization email (I checked junk). The guest features are nice if you’re visiting or looking for parking spaces. They should just use Park Mobile like everywhere else for meters.
Is this even an app?
This is so bad that I’m not sure it’s even a completed app. It doesn’t seem like it’s even been tested. In my case the app kept telling me the parking space didn’t exist. No one to contact but....the no one who wrote this wants a $0.40 transaction fee. It’s nonsense. The reality is, if you really got this working well then you’d save on the meter maid that has to run around and collect all the money. I’m deleting this and just using cash.
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Remove the need to login before seeing the app
Update:
I’m removing the app. Completely unusable and not useful. I am actually embarrassed that this is offered to visitors. Did the city manager green light this?
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While the parking app is a fine idea, the barrier of creating an account, a rather detailed account, is a likely barrier to adoption. Way too much friction.
I’m no privacy conspiracy theorist but I also don’t see why you need any of this information. Let me browse spots and use Apple Pay and be done with it.
This feels like it was designed by committee.
I’m removing the app. Completely unusable and not useful. I am actually embarrassed that this is offered to visitors. Did the city manager green light this?
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While the parking app is a fine idea, the barrier of creating an account, a rather detailed account, is a likely barrier to adoption. Way too much friction.
I’m no privacy conspiracy theorist but I also don’t see why you need any of this information. Let me browse spots and use Apple Pay and be done with it.
This feels like it was designed by committee.
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How does this work
I have a few concerns about this app. I paid the parking fee through this app, but how do other people (or cops) know I paid it already? I paid it and left the car and nothing really happened. But the green light wasn’t there so I’m not sure like how does this work??? Maybe someone could explain the whole process so that it’ll be easier for people to pay through?? And also we need 0.4 dollars transaction fee??? That’s kinda too extra though..
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Good idea, awful execution
The app was a needed addition, cities like Newport use mobile parking payment apps that are great! But this is a joke. Limited information that no one should even be trying to find while driving is buried in a system that a non-local could never figure out(neighborhood names). The few times I’ve tried it, the spots didn’t register as existing in the app. Also any of the useful features like the trolley tracker redirect to the old Laguna app. Lastly the city wasted a ridiculous amount of money on the spot tracking infrastructure to pair it with an app developed by an 84 year old and coded by a 9 year old(just assuming based on how well it works)
But I hope it gets better!
But I hope it gets better!
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