Leave a Review Sword Health
Need a way to extract PT chat onto PC or have it emailed/mailed
Excellent program, therapists and video training! I have had 6 months of great support and help. My therapist has been great to chat with. However, I would like a copy of this ongoing chat and was told it’s impossible. I don’t want 20 screenshots. Ideally, we should be able to login on Windows and access/copy our therapist chat with all the dates and suggestions. Or have it emailed, or downloaded or even snail-mailed. And seriously we should have the same kind of access for our session data. The app is great for “doing” the program but limits our ability to keep and re-use the data.Show lessGailandGary
Great app/service!
The app and equipment all work great for me. Easy to set up and get started. The human PT is the most valuable part of course. I appreciate her support and guidance through messaging chats. The thing I wish were different is that you can only work on one complaint area at a time. The body is a system so while I get it that it’s operationally easier to have me do one thing at a time I’m not certain that’s actually the best treatment approach. For example my hip issue is getting better but my lower back is getting worse. What if treating me for both at the same time would have avoided that?Show lessAbe11111467
Slightly better than nothing
Despite a lengthy intake conversation, the therapist who designs the program seems not to know specifics, so assigned exercises are generic. You have the opportunity to provide feedback after each session, but that feedback is either not reviewed or ignored.
Five seconds to complete 20 reps? Impossible. Mentioned in 3-4 times in feedback, yet remains unchanged in the program.
The sensors malfunction about every other time.
Half the exercises are useless (forward/backward isn’t a problem) and the most intense is exercise that causes pain is repeated as a cool down. Again, mentioned in feedback but no change.
I’ve spoken with a few colleagues at work who have tried this and their experiences are amazingly similar: generic programs that don’t address the specific issue, and unresponsiveness. Yesterday, I opened my app to preview the next session, saw the exact same combination of useless and painful exercises, and decided not to waste that eight minutes.
If a PT was actually involved this might be a great model. I desperately needed a remote PT last year when I injured both ankles. Unfortunately, it’s turned out to be “assign it and forget it,” with some motivational quotes occasionally mass distributed via the app. I’m returning the kit without completing the process.
Sword Health is, in my opinion, a poor implementation of an excellent idea. I certainly wouldn’t recommend it.Show lessKEKJFT
Developer Response
Hi, Thank you so much for your feedback, we greatly appreciate it. We are truly sorry for the experience you described. We would love to get in contact with you to learn a little more and anyway that we can help. Please reach out to us at (888)492-1860, or can email us at help@swordhealth.com. All the best, The Sword TeamTherapist is great
Only one thing bad but not terrible. if you want to go through twice have to take sensors off and start from beginning. And one day it kept wanting me to begin again over and over. But restarted and it’s been fine since. Honest this is better than going to pt. The sensors let you know if doing exercises wrong. I can do any time of day. The therapist checks on me all the time. Love it. I’m not 100 percent but it’s working slow. But Rome wasn’t built in a dayShow lessFlower-childHope
The future of physical therapy
I’m not sure where I would be without this program. I recently had surgery on my knee after an injury resulting in a meniscus tear and a fracture. I also travel for a living. Immediately following surgery I was able to go to physical therapy at the ortho clinic, but I also needed to return to work. That’s when Sword was recommended to me. What a game changer!!
I would not be where I am in my recovery right now without this program. It is simple to use. It’s convenient and I can use it anywhere. I can communicate with my therapist both by text and video if I need help. The exercises are specifically tailored to my needs. The entire concept in genius.
I have just finished my third week of therapy using the program and traveling. I can’t imagine where I would be physically if I would have had to return to work and travel without any therapy or having to try and figure it out on my own. I’m thankful that I don’t have to imagine that and I can’t spend time thinking about what I’ll be doing when I’m back to 100%!Show lessDebi Pratt
Makes it easy to get real help
With my full schedule it was going to be a major disruption to go to physical therapy several times a week. Virtual therapy combined with the expertise and availability of actual physical therapists to walk through it with me has resulted in unexpected great results in just two weeks. My sciatica was so painful I could not stand for more than 60 seconds. Within two weeks I am able to do a light jog for up to a mile! If you think you are too busy or simply cannot figure out how to carve out the time, ask to use Sword Health!Show lessjohnet
Physical Therapy at my convenience
Oh my God! This is truly amazing. I am able to do Physical Therapy at home at my own pace and still guided by professionals and periodically reevaluated and adjusted to my ability! I love this service. Everyday I look forward to doing my exercises for the day, get to talk to professionals on how I’m doing and strengthen the areas where I need.
Thank you sword health. This is such a time saver. And big relief.
Definitely will recommend to all my friends and family.Show lessR A Kunar
Physical Therapy on demand and At my Convenience
This is a breakthrough technology. You can do physical therapy with the supervision of a trained therapist watching guiding and providing live feedback? Amazing.
I am very much impressed with this and I have become an addiction! I do look forward to doing this everyday instead of the conventional therapy sessions at a facility where you are restricted with one or two visits per week only.
Great support team behind this that is constantly watching providing feedback and helpful suggestions while strengthening the body. Thank you Sword Health team!Show lessAkumar2357
My therapist recommended work out
This is the best way for me to strengthen my endurance and my body. I would recommend this to anyone who is interested in doing better for themselves. I choose when and what time fits my schedule. My therapist listens to my suggestions and programs my sessions to help me.Flirtie Bertie
So much improvement
I didn’t think anything could help my pain. While I still have pain it’s so much more manageable I’ve only been doing this for a month or less and my lower back is stronger now so my pain is a lot lesssophie9lives1
