Flip.shop User Reviews

Flip.shop

Humans, Inc

Shopping

Social Networking

Reviews Summary

Positive highlights

🤩

This app hasExciting concept of earning credits by voting on products

🎁

This app hasOpportunity to earn free products by posting reviews

🛍️

This app hasWide variety of products available, including makeup, skincare, home goods, and more

🤝

This app hasHelpful and responsive customer service

🤩

This app hasFun and engaging community of users sharing reviews

🔍

This app hasAbility to see how products look on real people

🚚

This app hasFast and free shipping

💰

This app hasDiscounts of up to 30% on purchases

Negative highlights

📋

This app hasLimited ability to use earned credits (only 30% of purchase)

🤔

This app hasUnclear how the algorithm works for video visibility and earning potential

🧐

This app hasLack of a wishlist feature to save products for later

🤦‍♀️

This app hasFrustration with changes to the app's policies and features over time

💰

This app hasExpensive product prices, even with discounts

🤨

This app hasConcerns about being overcharged or having issues with returns and refunds

📱

This app hasGlitches and crashes in the app

Top reviews

Most RecentHighest RatedLowest Rated

Would gladly change my rating if someone could HELP ME!

I really do love this app. However, I’ve ran into a problem that I’m not getting ANY help with & it’s really ruining the entire experience for me. I’ve had this app for awhile, so I’ve accumulated over $100 worth of credits towards purchases, not to mention invites I’ve sent out to my daughters that they’ve accepted, but I can’t make a purchase because I have a different phone number from the one I had when I first got the app. I was told basically oh well, make a new account. So all the credits I’ve accumulated are just out the window. These seems like a very simple thing to be fixed, and I’m having trouble believing that in 2024, there is NO WAY to update your phone number and/or shipping addresses. I have the same email, same password, but my account is now worthless because I got a new number over a year & a half ago?? There HAS to be some type of way to at least transfer these credits to a new account or SOMETHING. This also worries me about even using this app in the future, or making purchases & reviews if the policies & infrastructure behind the app are so fragile & out of date that you could lose everything you worked for over something as silly as having to change your phone number because someone was stalking you. If I could get ANYONE to answer me & help me, I’ll gladly change this rating & review.

Show less

NancyJA_22

8 days ago

Response from developer

Hi Nancy, I’m truly sorry to hear about the difficulties you’ve been facing. I understand how frustrating this must be, especially after you've worked hard to accumulate credits and invite others to join the platform. Please know that your concerns are heard. Unfortunately, we are unable to change phone numbers on our end. If you have any additional concerns please reach out to Wecare@flipshop.com.

Great app

Love the concept! Social media and shopping. It’s great!

Wowjustwork

12 days ago

Response from developer

We’re so glad you're having a great experience with Flip!

Love!

I love this app! It’s way more fun and less stressful than other social media apps and you get money from making reviews and interacting on people’s posts! Edit 6 month update (2/24): I have made lifetime friend’s through Flip! I love it and you can’t beat the discounts. The new desire’s feature is fun too—love surprising people. Last month I made over $300 and this month will be the same. If you’re debating about it—do it! Almost all of my reviews are of the product as well, not my face. Edit (10/24): the algorithm is set to low right now. Hardly anyone is getting a lot of outside views (other than friends) and it was the same in mid Aug-Sept also. It’s a little suspicious bc of the new tier system and views being the only way to maintain/grow. Seems a little unethical and there should be other ways to maintain your tier at least. Things have turned around in the past and how they do again. Will update when the app asks me to rate again :)
Edit (11/15) Things are starting to pick up. It’s now the way it was but hoping that’s the direction it was headed. Regardless, I really love this app. It’s my new social media fav

Show less

Wow, this is amazing!

18 days ago

Response from developer

We hope you keep enjoying Flip!

Not Available In Canada

Can’t use with a Canadian address. Tries to insist on taking your phone number. Looks like the only way to make money anyway is to purchase.

Lisa Ef

25 days ago

Response from developer

Hi Lisa, I apologize for the inconvenience this has caused. Unfortunately, we currently only ship within the US. We're continuously working to expand our shipping options, and we’ll be sure to let you know once we do. Thank you for your understanding and your review.

It has potential

I haven’t really gotten into it into it but just scrolling through the videos watching how other people explain how to use the app and how different people have given different ideas as far as what you could do it made it look easy. I’m a visual learner so just telling me how to do things at tennis sometimes get confused or misinterpret directions but the fact that it’s a video and you’re able to watch it makes it more comfortable for me to see myself doing it. It gives me a little more confidence behind Ok. Maybe I could do this so I am going to give it a chance I’ve already sent out a couple of invitations not a lot just to people that I know for sure might be able to enjoy this or profit off of it because they do reviews, and they are used to this type of content so we’ll see and then I’m going to try just to see if someone who is a complete novice at it is able to profit off of it because that is going to be what sells it for me somebody who’s done content most of their life or for long time, this will be easy for them, but somebody who has never done it or is not being in front of the camera if they can do it then that is definitely a dealbreaker for me. So I’m going to try it and then I will come back in update my review later.

Show less

Arkkietaa

a month ago

Response from developer

Thank you for taking the time to write a review!

Love!

I love this app! It’s way more fun and less stressful than other social media apps and you get money from making reviews and interacting on people’s posts!
Edit 6 month update (2/24): I have made lifetime friend’s through Flip! I love it and you can’t beat the discounts. The new desire’s feature is fun too—love surprising people. Last month I made over $300 and this month will be the same. If you’re debating about it—do it! Almost all of my reviews are of the product as well, not my face.
Edit (10/24): the algorithm is set to low right now. Hardly anyone is getting a lot of outside views (other than friends) and it was the same in mid Aug-Sept also. It’s a little suspicious bc of the new tier system and views being the only way to maintain/grow. Seems a little unethical and there should be other ways to maintain your tier at least. Things have turned around in the past and how they do again. Will update when the app asks me to rate again :)

Show less

Wow, this is amazing!

2 months ago

Response from developer

We hope you keep enjoying Flip!

Best app ever (1 issue)

I will start off by saying that this is the best app I have ever discovered! You can get steep discounts on all kinds of things from clothing to electronics. You scroll through feed similar to other short video apps, however these are all user created ads basically. They have a program called “on the house” in which you can get completely free products based on the dollar amount of stuff you are paying for in your cart. The only issue I have had is that if anything happens where your package is severely delayed or lost, you basically loose access to the “on the house” feature. I’ve been waiting about a week and a half maybe even two weeks to place a new order because I have a package that is not showing up. I contacted support a few times but it seems they can’t do anything for me. I guess my only option will to be creating a second account temporarily so I can order what I want! :( (if that’s even possible)

Show less

Dakotah97

2 months ago

Response from developer

Hey Dakotah! Thank you for this! We're thrilled to hear that you enjoy the app and the discounts we offer. It's great to know that our "On the House" program has been a hit for you. We apologize for the inconvenience you've experienced with the delayed package. We understand how frustrating it can be to wait for your order and not have access to the "On the House" feature. Rest assured, our support team is continuously working to improve our service and find solutions to such issues. For now, we recommend contacting our support team at wecare@flipshop.com once more to see if there's an update on your delayed package.

Bad

There prices are amazing I bought from them twice but the second time I perched from flip I was eligible for free items that were on the house (which is what it's called "on the house") but I don't consider them as free since it’s based on how much you spend for example, if my cart is at $51 then they’ll allow you to pick out $68 worth of on the house items. So if I want more on the house items then I’ll need to spend more money. I then picked a few items from the on the house section and proceeded with my order. After I ordered, everything shipped except for 1 item. I asked them why and they told me to wait 7 business days and if nothing changes then to message them again. I waited 7 days and it still hasn't shipped so I texted them once again. They then did there investigation and found out that the item was sold out. I then gave them literally more then 10 items that I would like to replace the sold out item for and they said everything I listed was sold out but on the website it's appears as in stock. I didn't even bother to keep trying to replace the on the house item that was sold out because it was so draining trying to find something then sending it to them to see if it's in stock or not. Overall they need to do better with updating the items that are out of stock and In stock.

Show less

cvb vhvhh

3 months ago

Response from developer

Hey there, Thank you for sharing your experience, and I'm really sorry you went through that. It’s frustrating to expect something and then have it fall through, especially after putting in so much effort to find replacements. Your time and energy are valuable, and you shouldn’t have to deal with these kinds of issues. We’re taking your feedback to our team and working on better ways to keep our inventory updated so this doesn’t happen again. I completely understand how draining it can be, and I wish we had done better by you. If there's anything more we can do, please reach out we're here for you and truly want to make things right.