charged for nothing 😟😤
In the beginning, I thought this app was an awesome idea, so I wanted to try it out. I entered my credit card number and pin and I ordered a flip box. I wasn’t planing on keeping anything Bec I just wanted to see how it works. My live chat partner was super nice and extended my time Bec I had trouble returning. So once I returned everything and ship she said she got it, so I was like great. Few days later, I wanted to check if they charged me and they did. (Over $700+ )The quality was kinda trash despite the price. I returned everything and I don’t know why they are charging me. I also had $50 dollars in credit but they didn’t even take 50 dollars off. The fact that I cannot remove my credit card information is so sad. Like I didn’t buy anything and the fact that she isn’t responding to me doesn’t help.
Would not recommend Bec if u have trouble it’s hard to get a hold of them. Pls fix ur flip system and also stop scamming others specially
during this time. :((( quick update I think they remove me from there email or something bec I told them that I didn’t purchase and it’s not nice to scam people during this time. Sigh 😔
Would not recommend Bec if u have trouble it’s hard to get a hold of them. Pls fix ur flip system and also stop scamming others specially
during this time. :((( quick update I think they remove me from there email or something bec I told them that I didn’t purchase and it’s not nice to scam people during this time. Sigh 😔
Show less
Response from developer
I would love to look into the issue you're having and look up your account so we can make this right. If you have already tried to use the Live Chat feature and are having issues, can you please email us at WeCare@FlipFit.com. We will get this sorted out for you immediately!
Absolutely would recommend
Great idea! You vote on people’s photos and earn credits that can then be applied to clothing from the app. You can earn credits fairly fast too. You choose items you’d want and they go into a closet. A stylist chooses items from your closet it curate your box. I haven’t bought jeans in YEARS because they never fit me right. For the first time in a very long time I found jeans that fit perfectly and I didn’t even have to search for them in a busy store. My stylist is amazing and chose the best items from my closet. Amazing quality clothing as well as SUPER cute and fashionable.
My reasoning for 4 stars is that the prices tend to be on the higher side. But when I say that spending $90 on a pair of jeans that actually fit and fit perfectly is totally worth it I’m not lying. Again, excellent quality and I didn’t have to go to a busy store and try on 20 pairs before finding an ok pair. I personally applied my credits and kept 2 items from my first box but I cannot wait to get another box and spurge on myself a little and probably keep the whole thing :) I know it would be worth it anyway. Hoping to maybe see some jewelry and shoes added to the mix at some point too.
My reasoning for 4 stars is that the prices tend to be on the higher side. But when I say that spending $90 on a pair of jeans that actually fit and fit perfectly is totally worth it I’m not lying. Again, excellent quality and I didn’t have to go to a busy store and try on 20 pairs before finding an ok pair. I personally applied my credits and kept 2 items from my first box but I cannot wait to get another box and spurge on myself a little and probably keep the whole thing :) I know it would be worth it anyway. Hoping to maybe see some jewelry and shoes added to the mix at some point too.
Show less
Best clothing app available!!!
I’ve had the best experience so far from this app ! My first box was amazing , you only get items you put in your closet to begin with , so you can’t go wrong with this monthly box ! My stylist chooses outfits she thinks will go together well from what you pick and put in your closet ! Also you earn money from voting on other people’s clothes that they try on . Then once you get your box , you do the same and let the people decide what they like on you . I think this is the most creative app available right now ! I only had to spend .50 cent to get my box shipped ! I earned enough money to pay for the items I wanted to keep ! I’ve already earned $200 just by voting !
Show less
Has Potential
I really love the concept of this app. At first glance it can seem too good to be true, and I have not ordered a box yet but have had plenty of fun voting on pictures and earning credits. Based on the other reviews I’ve read I can tell that the developers are very responsive to criticism and work hard to fix things. It’s a new app & so far I’ve only had one minor problem with it, which is that the app is definitely crashing a lot and I have to keep coming back into it to vote.
I have another suggestion :
Please get more influencers of different sizes on here!! Not only have I noticed that looking at models who are size 0 in pants has made me feel big (entirely my fault for subjecting myself to this imagery, not blaming it on the app at all) , but I also cannot ideally see how something would fit me because I’m not that size. I know that not ALL of them are the same size, but a majority of them are unrealistically skinny & I can see how that can contribute to body dysmorphia for some people.
Overall, I’m excited to order my first box and have looked past the minor glitches and things so hopefully it will turn out well and it’s not too good to be true!
I have another suggestion :
Please get more influencers of different sizes on here!! Not only have I noticed that looking at models who are size 0 in pants has made me feel big (entirely my fault for subjecting myself to this imagery, not blaming it on the app at all) , but I also cannot ideally see how something would fit me because I’m not that size. I know that not ALL of them are the same size, but a majority of them are unrealistically skinny & I can see how that can contribute to body dysmorphia for some people.
Overall, I’m excited to order my first box and have looked past the minor glitches and things so hopefully it will turn out well and it’s not too good to be true!
Show less
Great idea
I love the concept of the app. There’s a wide variety of styles that I’d love to add to my closet (I do wish that they might eventually add shoes and maybe jewelry). The main reason for three stars though, is that when I tried to make my first purchase they tried to charge it to my credit card THREE TIMES (NOW FOUR) even though I had the credits in my account for the order (I had put a hold on my credit card for a different reason so each charge was declined). After the first charge, I spoke to their support team (which has been extremely helpful answering all of my questions since I got the app) and I was told that it was just a system issue that would be fixed the next morning. However I received another notification of an attempted charge later that night. I gave it another day or two, but received yet another notification of an attempted charge (these notifications are from my credit card company, not Flip. I did not receive anything from Flip telling me that they were attempting to charge me +$200 for the order.) I thought it was taken care of this morning since the credits were deducted from my account and I was free to order another box, but I actually just got another notification of an attempted charge while writing this review. Now considering just deleting the app altogether if I can take my credit card off the account. Great concept, but be careful...
Show less
Response from developer
Hi Erin - Thank you for taking the time to leave a review, as a 3-month old company we appreciate any and all feedback from our customers so we are aware of any issues users might be experiencing. I chatted with our customer service team and we were able to identify the issue you were experiencing. Unfortunately, there was a glitch in our system that affected some users this past week that was charging cards instead of puling for credits. We were able to successfully fix your account, but if you do not see this on your account, please reach out to us at WeCare@FlipFit.com Our developers are currently working on this issue so it does not happen again. Also, I am happy to share that we have additional items such as accessories hitting the app very soon!
!!!⭐️ ⭐️ ⭐️ ⭐️ ⭐️!!!
I don’t shop online because I prefer to try clothes on before purchasing. Thankfully Flip has gifted this service to users. Flip will send your requested items (from your virtual closet), in multiple sizes so can try them on and purchase the size(s) that fit best. Super innovative and convenient. Have definitely succeeded in re-creating the retail fitting room experience. Thanks, Flip! 👌🏾
I received my first Flip and was impressed with the streamlined process!
I tried on the items sent to me and decided to purchase 4/12 as they fit best! I returned 8/12 and once my return was received I was charged.
You’re given the option to schedule a pickup or drop your package off — 👌🏾
I wasn’t surprised by the cost bc price details are tagged on all pictures, but was super thankful that my credits were applied. I love saving $$$, unexpectedly :-) Still have some credits left over too, which is a plus! Def hope to use them soon ~ heard you can earn up to $15 a day in voting credits 😝
I haven’t uploaded photos — yet, but I’ll try to next time around! Although I’d only share them with my loved ones to get some feedback.
The app has changed drastically + exponentially since I’ve downloaded it! Lots of new brands have been added as well as a Discover Feature that I haven’t used — yet! i
Would and have recommended Flip to all that I know as it’s convenient and personalized and fun! Can’t ask for much else!
Hope this helps y’all!
I received my first Flip and was impressed with the streamlined process!
I tried on the items sent to me and decided to purchase 4/12 as they fit best! I returned 8/12 and once my return was received I was charged.
You’re given the option to schedule a pickup or drop your package off — 👌🏾
I wasn’t surprised by the cost bc price details are tagged on all pictures, but was super thankful that my credits were applied. I love saving $$$, unexpectedly :-) Still have some credits left over too, which is a plus! Def hope to use them soon ~ heard you can earn up to $15 a day in voting credits 😝
I haven’t uploaded photos — yet, but I’ll try to next time around! Although I’d only share them with my loved ones to get some feedback.
The app has changed drastically + exponentially since I’ve downloaded it! Lots of new brands have been added as well as a Discover Feature that I haven’t used — yet! i
Would and have recommended Flip to all that I know as it’s convenient and personalized and fun! Can’t ask for much else!
Hope this helps y’all!
Show less
