Leave a Review My Retirement
Does not work
The app will not allow access since the latest update. It says
This version is out of date. You must update the app to continue.
Even after the app was updated to the latest versionRem098
Unable to login
It said there was a new version to download so I downloaded it. I can not log in now. It keeps telling me there is an update version but can’t open the app.App is broke again
Not happy with changes forced on me that don’t work
This new site is not usable. I opened it had to change password , entered new password and it says app needs to be upgraded….. did this loop 3 times. App only launches from internet…..brisn williams
Update broke the app
Can’t open the app because it says it needs an updated version (which I did). Deleted the app and reinstalled, same issue.
Fix your app, Nationwide.Bikereb
Can’t update
App says you need to update. Click on update takes you to the App Store. Click app goes back to you need to update app. Ridiculous. Literally impossible to update this app. DELETED!!!wright5954
Update error
I tried to login this morning and I was told I needed to update my app. I performed the update restarted my phone and the app still says update is required. I even deleted and redownloaded the app and it says the same thing.JW Ranch
Updated now app won’t function
Went to log in today and message said app needed to be updated. After I updated the app it just keeps doing a continuous loop of app needs updated. CrazyBleweyeblondie
Version out of date notice
I have the most recent update loaded and now it has a pop up saying my version is out of date. Also, when in the app, if I go to my balance and look at my chart or any other selection and then hit any option button at the bottom of the screen the screen goes white and your dead in the water and need to reboot the app. I shouldn’t need to arrow back at the top of the screen when the buttons are available at the bottom. There should be a home button that takes you to the landing page no matter where you’re at.Show lessjohnarnold101
Used to work
Used to work great. Now it’s just an unusable app. I was unable to log in, then I attempted to do a password recovery. I could not get pass the verification page. Called Nationwide to reset password and verify that all the “incorrect” info was correct (it was). After the temporary password was used I was redirected to the verification page which worked this time. Then on to the create new password page and a whole new page of frustration. Type in new pass then confirm pass MAKE SURE YOU DO IT ACCORDING TO THE RULES and still nope. All you will get is “ Check the password format rules” I even typed the temp pass into notes and then made a 1 for 1 of its format by just changing the letters and numbers as in a capitol letter was changed to a different capital letter, lower case for a lower case, and a number for a number. I kept the same special character. I copy and pasted the password and still “Check the password format rules”
Please fix what was once a very good app.Show lesse_rod275
Developer Response
Thank you for providing this feedback. We're sorry you've experienced this frustrating issue. We have our team looking into the problem and are working to get a fix out soon.Love this App
Easy to review my money, make adjustments, or inquire on just about anything!!Smitty4414
