EO Smart Home User Reviews

EO Smart Home
EO Smart Home
CAMBRIDGE COMPUTER SYSTEMS LIMITED

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  • Still not very Smart!

    I gave this app a bad review back in early September, and even though I contacted the app developer back then and subsequently at the end of October nothing has happened to the app or their customer service to make me want to give it a better one.

    Honestly, if you open the app it looks like a twelve-year-old programmed it at school during their computing lesson! It’s so basic and amateurish compared to other apps I use. I could accept its no thrills appearance if its functionality was up to speed. Just as an example, if you use the history function and select a session it invites you to email a graph. The charging time upon which the graph is generated is incorrect. The graph itself, well, can be best described as a coloured smudge on the screen. I’m guessing this is supposed to be used as a management tool. Good luck if you are a manager receiving and using that!

    I’ve given EO support enough opportunity to reach out and allow me to help them improve their offering but meaningful has happened yet.

    I can only guess that the developers face a mountain of issues that they don’t have time to service their customers properly.

    Based on my current experience I couldn’t possibly recommend this app to anyone.
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  • So far, app hopeless

    I had an EO mini smart charger installed. This works pretty well charging my i3(Although never at the full 7 kW advertised). The app is pretty useless though and is off-line much of the time. The only useful piece of information is that it gives the charge current when it is connected. The BMW app gives far more information and can be configured for smart charging.
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  • Great charger terrible app

    It’s a fantastic charger and works perfectly ....thus far (3 months). I also like the fact that the WiFi receiver is near the electric end (meter box) and a data cable along with the power cable runs out to the car. This allows for better WiFi reception being near the router in the house etc. Unfortunately the App is not fit for purpose and numerous updates have not really helped. In retrospect, should have just bought the Tesla charger and foregone the EV charger grant. This would have atleast linked perfectly with the car and the app.
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