They may steal
I’ve had book of the month for a year and I absolutely loved it but they’ve made some changes lately and I just am feeling like they are starting to scam book readers. I tried to order my box today and now I’m being told that yesterday is when they cut it off, but I’ve never seen any mention of this in the terms of service. I’ve never seen any mention this on the app and now after emailing them, the agent that I was talking to has stopped responding to my emails, not to mention I’ve had it for a year each month not only using my credit but getting at least three or four books and I made it to the tote-bag which was never sent to me. when I did reach out the excuse that they gave me is that they’re trying to prepare for December books but when you go on the app, it still says November and I’m just very defeated. I loved this subscription, but I don’t love feeling like not only as a consumer, but as a book reader that I am being scammed by a company that doesn’t care about me.
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Response from developer
We are sorry to hear of any troubles. Each month at the end of the month we do close orders to ensure we can focus on releasing the next month’s selections. We’re sorry to hear that you didn’t get your tote bag, please be sure to let our team know at member.services@bookofthemonth.com and we can reship that for you.
Eh…
I was looking forward to being a member of book of the month club, so when I joined, I decided to go with two books per month. I never did figure out to receive two books because it has always tried to charge me for a second book. I’ve never figured it out. I canceled and I have 60 days to use my credits but I can still only order whatever the monthly book is, even though none sound good to me. I’ll just stick to trying to find other ways to find new books to read. No one has ever explained how to use the membership and so I kept paying for two books and getting one. All the books have remained in my tbr pile because they just sound boring.
The membership is too expensive for what you get and I personally feel I got nothing.
The membership is too expensive for what you get and I personally feel I got nothing.
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Response from developer
Thank you for trying out BOTM and rating the app! We’re sorry to hear of any trouble you’re encountering with using your credits. You can reach out to us at member.services@bookofthemonth.com for additional support and troubleshooting help.
Unsatisfied with charges
Unfortunately, I wanted to continue BOTM at my own pace. However after having my subscription paused for months, I was suddenly charged randomly without permission nor a heads-up email that I would be charged. I signed into my bank account this morning and saw a charge for renewals which I did not request. Signed into the app to get a lovely “welcome back!” Message. I did not request to have my subscription renewed yet. Now I will be requesting a refund (and if not will be disputing with my bank), and will be cancelling my account completely. Disappointed by this situation and I can no longer use a service that charges without permission or notification.
Books were good when I received them. Not worth the unexpected charges.
Books were good when I received them. Not worth the unexpected charges.
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Response from developer
Thank you for sharing this review. Currently, we offer 3-month pauses, which means that renewals will begin again after that time. You can always check when your next renewal will be on our website or app, or in the email you received when you confirmed your paused period. If you have any further questions or concerns or need help with canceling your account, please reach out at apphelp@bookofthemonth.com.
Just… wow
Cannot recommend enough!!! I joined a little under a year ago, and can I just say wow. Even month’s picks have been amazing and I’ve found some past books of theirs I fell in love with. I used to only gravitate towards Romance, but now I read Thriller, Mystery, Historical Fiction, Short Stories, Fantasy, and more!! This subscription has really allowed me to expand my reading palate and discover amazing books and authors I may have overlooked. Most books are very new releases, so you are getting top of the line before they hit the shelves. I was worried when I joined it would all be old, irrelevant books and boy was I wrong. Their app so interactive with their polls, tik tok videos, and the two podcasts they host; I literally check it every other day just to see what’s up there. It is seriously more than any other subscription I’ve had. Their customer service is TOP tier- any small question or concern and they are quick and very kind to get it resolved- they truly embody customer first attitude. I highly recommend and tell it to everyone I talk to.
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All We Were Promised
I chose "All We Were Promised" as a book for a book club with my sisters. I hadn’t read it yet, so I took a leap of faith and have been rewarded with a captivating masterpiece that seamlessly weaves together American history and characters that feel real. The exploration of pre-Civil War slavery is both poignant and enlightening, offering valuable insights into a tumultuous and cruel time in American history, reminding us of the unfathomable depths of human cruelty and the enduring resilience of those who endured its merciless grip. The love the characters' have for each other shines through, making their journeys all the more resonant. I found myself utterly engrossed in every page, and my desire for a sequel speaks volumes to the impact this novel had on me. Please Ms. Lattimore, I want more.
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Favorite Subscription Ever!
I’m so happy I learned about Book of the Month! I’ve been a member for 3 months now and I truly can say, I wish I would’ve known about this sooner!! The choices for which hardcovers and audiobooks you can pick each month are so different that there’s really something for everyone. When you’re trying to decide on a book, I love that there are reviews, the synopsis, tags about genre, key themes, & plot and even previews. You can add-on other books as well! Shipping is extremely fast which I am so pleased with! Customer service is great and you’re constantly getting perks for staying a member. Honestly, there’s no negative aspects to BOTM. I foresee that I’ll be a member of BOTM for years to come! I highly recommend anyone to give it a try. Once you get your first box, you’ll be hooked!
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Love BOTM!
Received as a gift and really enjoy it! I tell all my book reading friends about it!
White screen of death - Website is down…
The app won’t load after the most recent update. I’m seeing a white screen and nothing else. White screen of death?
I decided to log I. To the website instead but we’re getting a 503 error there when attempting to log in.
The GET request shows 505 Service Unavailable
Response is
503 Service Temporarily Unavailable
I decided to log I. To the website instead but we’re getting a 503 error there when attempting to log in.
The GET request shows 505 Service Unavailable
Response is
503 Service Temporarily Unavailable
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Often has loading issues
Please fix the app. It often won’t open. I get a white screen only. Should not have to constantly uninstall and reinstall an app for it to work. Very frustrating!
Horrible for audiobooks
I have started to use credits for audiobooks as BOTM has a decent selection of them, however this app is incredibly frustrating in more than one way. First of all, finding the list of audiobooks in my library is inconvenient. But most frustrating is the unreliability of the app. Every time I listen, the app will close several times throughout my session. Often times the app will just pause at the beginning of a new chapter, requiring me to press play to start it again. The most recent glitch is when trying to press play after the app spontaneously paused, the book will not restart. I cannot believe this app has such great reviews. I’m looking forward to using up the rest of my credits, listening to the rest of my library, and ending my book of the month subscription.
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Response from developer
Thank you for sharing this review. We're sorry to hear about these issues, but our Member Services team would be happy to help. Please reach out at apphelp@bookofthemonth.com.
