Leave a Review Greater Nevada Mobile
Good now that some enhancements have been made
Easy to use for balance checks, deposits, bill pay, transfers and no bugs to speak of. The app used to frequently ask me to manually log in again, even though I had facial recognition set up. That was so annoying. They fixed that, so I’m pretty happy overall.
I didn’t know GNCU was into loan sharking, though. They have a short term loan program with an astoundingly high interest rate. Probably better than the payday loan places but still …Show lessHube999
Developer Response
Thank you so much for your review!Possibilities
I went out of town so they put a hold on my card if there were a way to use the app to say it was me and remove the hold that would have been better cause I had to stay another night in Idaho to be able to call them and have it removed so I could get fuel I appreciate them looking out but if I could have been able to use it since they are closed on the weekends that would have been betterShow lessMadmaxwolfjr
Developer Response
Hi! Thank you for your feedback on this matter. This is something we can definitely look into to see if it is something we can implement!Use everyday
i love being able to access anytime of day, and do all my banking without having to go to the bank or be at my desk. Also, you can Zelle, make deposits, do transfers, pay loans, pay bills, you literally can do everything! wouldn’t have it any other way. but once in a while i make it into the bank to say hi to everyone. it feels great when they know you by name and have the best service and cheerful smiles every time.Show lessJus idly
Developer Response
Thank you so much for your review!Great!
This app has a very clean, easy-to-read interface. The navigation is intuitive as well. I’m always easily able to find what I’m looking for without having to struggle. Some of the functions require logging in to other portals, but that doesn’t detract from the app. The account balances are featured prominently, and you can easily see at a glance how your funds are distributed across your accounts. (I just wish I had more money in mine, lol.) But this app is really nice and easy to use. There are a lot of functions, but it’s not cluttered or busy. Everything is easy to find. Overall, I really enjoy it. It’s made online banking tremendously easier.Show lessNeonScribe
Developer Response
Thank you so much for your review!Happy customer
I left BofA after many many years of frustrated monthly check book balancing with charges who knows where they came from and could never be explained. Never any resolution. I then tried GNCU and have been there customer now for 8 years + and have never been happier. I can balance my check book to the penny every month. I know every charge if there is any. Getting a loan and with a good rate is so much less work than what I had experience with BofA. I promote GNCU whenever I can Customer service is what they are all about. I trust GNCU completely and will never leave. Thank you GNCU PW of RenoShow lessPW of Reno
Developer Response
We are pleased that you enjoyed the app. If there is anything we can do for you, just let us know at digitalsolutionstm@gncu.net! Have a wonderful day!Did not finish my deposit
I deposited a check via the app, it kept showing it was pending deposit. 2 weeks later I had to drive to the credit union, show them the physical check before they would deposit it. I always keep the checks until they clear & glad I kept this one. Original deposit December 14, finally accepted Jan 2.Show lessCA Girl at heart
Developer Response
Hi, we are so sorry about the experience you are having with our app. We would like to chat with you with regards to your experience with us. Can you email us at digitalsolutionstm@gncu.net so that we can reach out?GNCU iPhone App is GREAT
Using the GNCU app on my iPhone is easy and works great. I’ve never had a problem with the app and I’m always able to review my account using my IPhone. It’s makes me happy and I feel safer knowing I can get to my accounts using my iPhone!Dayton Dean
Developer Response
Glad you like it! :)Overall very user friendly
I use the app daily however two requests 1) I wish I could see our mortgage info in the app since this is an account we have with GNCU 2) I wish we could transfer money from accounts to pay personal line of credit instead of having to go into the loan section of the app. But this second one is minor. I do just wish we could see mortgage balance thoughShow lessJenpell
Developer Response
Thank you for your review! We are always working to improve the app experience and appreciate your feedback. We will take these into consideration for future enhancements. :)Best Credit Union EVER
I have had the best results and the best service I’ve ever had in my life. And I was with another credit union for 45 years. This credit union in Nevada has exceeded every expectation I ever had. The people could not be nicer, more helpful, more kinder. they are amazing at the Minden office.
I would highly recommend this credit union to anyone and everyone if they want the serviceShow lessMindenGal
Developer Response
Thank you so much for your review!Easy to use
I like it. The app makes it easy to check your accounts, transfer money from one account to the next, and make auto payments, etc.Mizzle McFizzle
Developer Response
We are very happy to hear how much you like the app!
