Greater Nevada Mobile User Reviews

Greater Nevada Mobile
Greater Nevada Mobile
Greater Nevada Credit Union

Top reviews

Leave a Review Greater Nevada Mobile
  • Pretty good

    The app’s been treating me pretty well. Not many complaints, guess one of the only ones is the constant maintained lately. It was kind of frustrating not being able to use banking when I needed it due to that. But besides that, it’s usually very reliable.

    Developer Response

    Hi, thank you very much for your feedback. :)
  • It’s okay

    Bank of Americas app is way better, this app doesn’t offer coupons or doesn’t show you your account number or routing numbers. It’s just missing a lot of stuff. Not saying it bad but for a great bank like them to not invest a little more into their software, they should rethink that. Personally I prefer to do it all myself and the app helps with that but with this one you have to go in to get those direct deposit checks or wait a little longer for your direct deposit. Or call to get the information you need.
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    Developer Response

    Hi, we are always looking to improve the experience for our members, and really appreciate the feedback. Can you please email us at digitalsolutionstm@gncu.net so that we can reach out?
  • What just happened?

    Generally a very good app, I appreciate that I can use Touch ID to get in. And the use of credit scores is nice, I had no idea what mine was before this app
    However, I just went to use the app today and it was completely uninstalled from my phone. Just gone from my Home Screen. I didn’t do this, my husband wouldn’t have, and no one else has access to my phone. What the heck?
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    Developer Response

    Hi, we are always looking to improve the experience for our users, and really appreciate the feedback. Can you please email us at digitalsolutionstm@gncu.net so that we can reach out?
  • Great app

    I am able to do all of my banking on my computer and phone, it has been so helpful working out of state for the past 3 months, it really helped me stay organized.

    Developer Response

    We love to hear how much you enjoy the app!
  • No stars

    I have been kicked out of my account. I can’t tell you how many times I’ve had to go to the bank. I’ve had to sit on the phone forever to reset my phone for security reasons because I messed up putting in my passwords it does not work and now I’m having problems with the Greater Nevada credit union MasterCard knocking me out every week so I cannot go on and see my balance or pay my bill. Also, my line of extended credit I am dealing with also I am about to go back to paper bills been with you for 20 years and I’m about to leave
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    Developer Response

    Hi, we are always looking to improve the experience for our users, and really appreciate the feedback. Can you please email us at digitalsolutionstm@gncu.net so that we can reach out?
  • GNCU Banking App

    I honestly liked the prior banking version better, as I was able to make remarks within the transaction content. This version is more restrictive and less intuitive. The one thing I see that has been consistently problematic for many years; there are NO reconciliation features. As a client, it’s beyond helpful to be able to mark off transactions and balance with my own records. I know other banks have this feature and it really does make a difference to the end user.
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    Developer Response

    Hi, we are always looking to improve the experience for our users, and really appreciate the feedback. Can you please email us at digitalsolutionstm@gncu.net so that we can reach out?
  • new gncu member

    I will give them 4.5 stars mainly cause they’ve made my way of life so much more simple , the app is super convenient!
    Only downfall is I can’t use my credit score feature cause they can’t verify me thru my nevada issued ID OR Social . I went into the office with very little help .
    Real bummer considering the main reason I got them was for the credit score feature .
    Other then that this bank is amazing
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    Developer Response

    Thank you for your review! We would like to chat with you with regards to your experience with us. Can you please email us at digitalsolutionstm@gncu.net so that we can reach out?
  • Happy customer

    I left BofA after many many years of frustrated monthly check book balancing with charges who knows where they came from and could never be explained. Never any resolution. I then tried GNCU and have been there customer now for 8 years + and have never been happier. I can balance my check book to the penny every month. I know every charge if there is any. Getting a loan and with a good rate is so much less work than what I had experience with BofA. I promote GNCU whenever I can Customer service is what they are all about. I trust GNCU completely and will never leave. Thank you GNCU PW of Reno
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    Developer Response

    We are pleased that you enjoyed the app. If there is anything we can do for you, just let us know at digitalsolutionstm@gncu.net! Have a wonderful day!
  • Business info

    I would like to connect my business account on the same app so I can make a transfer from my business account to my personal account. I have asked if we can do that and it seems like I get a bit of a runner room.

    Developer Response

    We would be happy to help with this! Please fill out this form, https://www.gncu.org/business/contact-us/ to get in contact with our Commercial Services team.
  • Convenient and Informational!

    I love this app and use it to check my balances about once a day. I especially like the new feature that allows you to see your updated credit score, which is so much better than using another site that might even charge you to see your own credit score. If your card is lost or stolen, they also have great customer service! Would definitely recommend for ease of use and its logical design.
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    Developer Response

    We love to hear how much you enjoy the app!

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