Minnesota Energy Resources User Reviews

Minnesota Energy Resources

WEC Energy Group Inc.

Utilities

Reviews Summary

Positive highlights

💬

This app hasFriendly and helpful customer service

🤖

This app hasUser-friendly and easy to navigate app

🔔

This app hasProvides payment due date notifications

🎉

This app hasExciting to have an app for the service

Negative highlights

💳

This app hasLimited payment options (no Visa or American Express)

🤔

This app hasConfusing payment process and lack of confirmation

📊

This app hasInability to submit meter readings through the app

🔒

This app hasAccount login and verification issues

🚧

This app hasRudimentary and outdated user interface design

Top reviews

Most RecentHighest RatedLowest Rated

Nope

Downloaded the app, tried to register. I then entered the verification code sent to my email, exactly as it appeared. “Verification code is incorrect”.... three times in a row with three different codes, each one copied exactly right.

Ain’t nobody got time for this.

fjensnrljdklwnskekkdnhs

4 years ago

Response from developer

Hi fjensnrljdklwnskekkdnhs, We’ve noticed some sporadic issues on our website and app that we are investigating. If you are willing to provide more details around the experience you described above, please send us an email at MERCMobileAppSupport@minnesotaenergyresources.com. Apologies for the issue you had. We look forward to hearing from you. Minnesota Energy Resources App Team

So far So Good

Seams to be working, let’s hope MERC can keep the bugs out of this app.

MTorger

4 years ago

Payment options

The only downfall I have with the app is in the payment section. I have to have either a MasterCard or Discover Card. I have neither. I have a Visa Debit card

KnightWohlf

4 years ago

Who doesn't take visa!?!?

Downloaded this app because it's convient... but who doesn't take a Visa card? That is so dumb!! I ended up having to pay over the phone and there I can use a visa. Like WTH? So dumb

AppleAppStoreBlows

4 years ago

Response from developer

Hi AppleAppStoreBlows! Thank you for your feedback. We continue to work with Visa to enable them as a credit card option. In the meantime you can benefit from no-fee payments using your bank account. Minnesota Energy Resources App Team

Mn energy resources

Wow! Awesome app! Very user friendly...thank you!

Judeperez2012

4 years ago

Add Face recognition please!!!

Great but please let apple use face recognition

ewhitefo

4 years ago

Minnesota energy resources

It’s so good that it help to know when it gets paid and it gives you a notification in telling me when it needs to by
Paid for example it says “ your amount is do in five days “ it’s so convenient for sure needs to download

nckcllldkdkck