Checkout Bug Fixed, 11/3
I am now able to purchase tickets from the app again! Thank you for fixing the issue that prevented us from checking out!
Cannot Purchase Ticket, 9/26
The latest updated app will not allow me to purchase tickets after entering my payment information on the last page. I acknowledge the terms and conditions but the button you press to pay is greyed out and doesn't do anything when you do press it.
I have purchased three tickets every week for Saturday showings over the last year, but unfortunately have been unable to use the app lately due to this error.
I have purchased three tickets every week for Saturday showings over the last year, but unfortunately have been unable to use the app lately due to this error.
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Very convenient, but
I really like the convenience of this app. We use it every time we go to the movies. It would be nice if it was easier to switch times when looking at the same movie. If there is a way I haven’t seen, I have to go back to select all the movies then scroll to the one I want every time.
I Love SMG!
I’ve been an avid studio movie grill goer since December of 2021 and have only gone to studio movie grill since! Love the ability to order whatever I want directly to me in the theater whether it be popcorn, a hot meal or ice cream to alcohol, this place has it all.
You don’t know what you’re missing! At the studio movie, Grill!
I absolutely love Studio Movie Grill !!!
I am so happy with the employees of the studio movie Grill they treat me with respect, and they remember who I am and they’re very kind to me! I love the food! I like to treat myself out on Tuesday nights! Who can not afford to treat yourself out for $6.50! I like to get the food here as well I absolutely love the burgers and french fries! And I always wait to see what the monthly special is going to be or being a repeat, patron! You got a great thing happening here at the studio movie Grill! I wish the best of success for every person who makes a difference at the studio movie Grill! I can’t wait to return for my next movie!
I am so happy with the employees of the studio movie Grill they treat me with respect, and they remember who I am and they’re very kind to me! I love the food! I like to treat myself out on Tuesday nights! Who can not afford to treat yourself out for $6.50! I like to get the food here as well I absolutely love the burgers and french fries! And I always wait to see what the monthly special is going to be or being a repeat, patron! You got a great thing happening here at the studio movie Grill! I wish the best of success for every person who makes a difference at the studio movie Grill! I can’t wait to return for my next movie!
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Favorite theater
Hands down my favorite theater! Love the service and being able to sip and watch a movie with the family the only negative is the chairs but even then I still love it.
Love Studio Movie Grill, But The App Is Such A Mess…
I Am A SMG Director Member & I Feel Like The App Needs A Huge Update. As A Member, It Is A Terrible Experience For Me & Many Others.
Here’s What Should Change:
- Add The Food Menu To The App. I Don’t Even Know What To Order. Very Surprised This Isn’t In The App
- The Settings Tab Is Very Confusing & Unorganized. It Looks Outdated & Was Made Before 2010
- Have A Way To View Your Gift Card Balance & Credits. I Can Only See How Many Points I Have…
- Have A Way To Be Able To Change Your Account Settings Through The App. I Don’t Feel Like I Am Signed Into One
- The Home Screen Is Always Outdated With The Movies. For Example, When A Movie Has Already Been Released, It Still Says It’s Coming Soon. Not Sure Why This Is…
- There Is No Way To Contact Support Through The App. This Was A Problem Recently For Me
The App Is Just A Huge Disappointment, Hope They Have A HUGE Update Soon…
Here’s What Should Change:
- Add The Food Menu To The App. I Don’t Even Know What To Order. Very Surprised This Isn’t In The App
- The Settings Tab Is Very Confusing & Unorganized. It Looks Outdated & Was Made Before 2010
- Have A Way To View Your Gift Card Balance & Credits. I Can Only See How Many Points I Have…
- Have A Way To Be Able To Change Your Account Settings Through The App. I Don’t Feel Like I Am Signed Into One
- The Home Screen Is Always Outdated With The Movies. For Example, When A Movie Has Already Been Released, It Still Says It’s Coming Soon. Not Sure Why This Is…
- There Is No Way To Contact Support Through The App. This Was A Problem Recently For Me
The App Is Just A Huge Disappointment, Hope They Have A HUGE Update Soon…
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Booking fee
As a loyal customer to SMG I don’t find it reasonable to charge a booking fee when using their app. I would agree to a charge when its through a third party. Could also update the movie seats. They are already rundown.
Services
Great costumer services
Amazing
I love how efficient it is always helpful an lovely service
