Leave a Review Time siso
NEEDS BETTER INSTRUCTIONS
When I opened the package and noticed that there were no instructions aside from how to connect to your phone, I assumed there would be further instructions on the app. Nope. If you’re selling something that involves inserting something into your ears/nose, you NEED to provide detailed instructions. I ended up getting one of the attachments lodged in my ear because it wasn’t clear how to attach it to the device. I was able to get it out using a bobby pin, but it was quite painful and nearly panic-inducing (this was late at night and I would have had to travel into the city to go to the emergency department if I couldn’t get it out). On top of all this, there is no way to adjust the focus, so it’s nearly impossible to see anything clearly. On the positive side, the device connected to my phone easily. Overall, I would NOT recommend this product unless they decide to include better instructions.Show lessShrimpie911
Wifi issue
I like the device. It stops leaving marks easily after you use it a few times. My issue is the app. It times out from the connection quite frequently. I’ll try to reconnect and it’ll not response when I press the virtual world button. Can you guys fix or update the app? It’s currently not connecting.Show lessYourMother1000x
WiFi Issue
It says to put in a password for the machine. I put in my own personal WiFi password thinking that’s it. It didn’t connect and I don’t know the password for the machine. If you can please post the loss word or something that I can do.WuTangSlayer089
Support
Does this work with iPhone 8 ??Suzy karhani
Worthless
No English app support. Manual comes with literally 2 pages of pictures. Had to read reviews to figure out how to connect to WiFi. Once connected, the little house icon just spins and nothing. The app doesn’t work. Tried loading and unloading on iPads and iPhone. Nothing. Returning it. Also..picking a nickname to leave a review is a joke. Everything is taken. It’s almost like you can’t leave another bad review.Show lessbreakoflight
Thanks to Reviews - I Finally Was Able to Make it Work!
After failing to connect with both my iPhone and my iPad, I went through all of the reviews and finally found one that told me what to do. The instructions that came with the device are wrong! I had to go to the settings on my iPad and select the device, rather than my home WiFi. I then went back to the App and it worked great! I wear hearing aids that are completely inside my ear canal. They’d pushed a tremendous quantity of wax deep into the canal, completely blocking the canal, further impairing my hearing. Although it was a little scary at first, I was able to clear it out, which instantly improved my hearing. Great device with lousy installation instructions.Show lessCalypso1952
Turn device on first then it connects to WiFi
Descent product but I had to read the reviews to figure out how to connect it.Besos4bella
Camera app doesn’t work
I’ve looked and tried everything, but I can not get the app to connect to WIFI to use the camera. I bought and paid more specifically for the camera feature. Returning for one that works or has tech support that responds.annetteb2018
Doesn’t work
Unfortunately the website doesn’t load. Nowhere to ask questions. Wifi won’t find “lookface” device. I may return. This is annoyingcinderfire8
saved money
Only used once but that one time already paid for the device (and then some!). Easy and effective. 😃Dr Gamaliel
