ROLA User Reviews

ROLA - Smart Robot
ROLA - Smart Robot
Enabot Technology (Shenzhen) Company Limited

Top reviews

Works

Unlike older reviews I found set up worked well and all features work as advertised. Image quality is good and no connectivity issues at home or away. It does find its charging dock but can get hung up on any cords on the floor. Works well on hardwood floors. My cats only have a mild interest in it. Have not used it for security. Unless you are monitoring the amount of cat litter accumulated on your hardwood, it’s use for security seems limited.
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Cute and fun, unless you try to access away from home

So this robot is the cutest little thing. It’s very fun to play with and has so much potential. My only issue is that the live stream does not work when I’m away from home. This defeats the whole purpose of having the robot to check on my cats whenever I’m not home. It works great whenever I’m at home connected to the same wifi. Just doesn’t work whenever I’m away from home. I guess I’ll be returning this camera since I can’t get it to work. I was so hopeful about this.
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Much better than past reviews

I just setup EBO and found it to be easy to setup and navigate around the house. works well on hard floors not so much on carpeting. and transferring from hard to carpet? nope. but it never gets stuck and moves around the house on its on well. even remotely. i came home after to 3 hours and it was entertaining our 2 dogs. no laser point on my ebo se and i can’t address that. i think the bug fixes are working well
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Always have connection issue after app update

Everytime they release app update, it will reset the setting stored in the device. And although I had reset factory setting, it keeps failing to connect. I really disappointed with the app update and connectivity issue

Can’t give my family access

How do we pair multiple devices with Ebo. I can’t find an option to invite anywhere and the site said it’s possible.

Misleading about available features

1 day of have Ebo and sadly disappointed. We specifically purchased for the ability to schedule autonomous play and that critical, much touted feature, is no where to be found. Also, not disclosed, the app and robot can only be paired to one device. It asked me to do factory reset in order to pair to another device. Not a great feature if your kids want to play with it while you are working on your phone. The rolling can only hand hard floor. I have a thin area rug, Ebo gets stuck every time but not enough of a barrier to make it avoid, unlike in video where it easily goes over rugs to hard wood. Overall feel I part with an enormous amount of money for a not very useful rolling laser pointer.
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Can't even sign up

app gives persistent error to put a password with 8-16 digits and yadda yadda .. no combo works and folks there doesn't need to be such a requirement it's my cat not my bank account

Doesn’t work

I wish I had the problems others are having. I can’t even get the device to connect to the app. A total waste

Even limited functionality would be better

Got my Ebo Pro today. It initializes (green check marks), but the app never recognizes that fact, so I can’t use it at all. Yay.

Works Brilliantly

Ebo had a few issues at the beginning from not going back to base and charging to being non responsive when using app. Contacted the company and sent ebo back as requested for a replacement. Received a new one and it Works brilliantly now. Everything works with the app. I must add the support and customer service has been brilliant 10/10. Ebo moves around very smooth and all functions on the app syncs with ebo with no issues whatsoever. Very happy and a very happy cat.
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