scanoma User Reviews

Top reviews

Great service

This app was the first step in diagnosing a stage 1 melanoma on my back. A very helpful piece of tech, get your skin checked regularly people!

Response from developer

Thanks for the review! We're happy to hear that you received great service in this first step! Regular checks are key indeed. Best of luck with the rest of the journey.

Caught a melanoma!!

I’m only 19 years old and have always had a bit of health anxiety, so when I started worrying about the funky mole on my foot everyone told me I was being silly and shouldn’t be concerned. I wasn’t convinced, downloaded this app, and it showed that the mole on my foot was a whopping 98% concerning!! This was the push I needed to take myself seriously and go to the doctor. It was biopsied and sure enough, melanoma.

This app was, at least for me, very accurate. I just found out so I’m not sure if the melanoma is advanced or anything yet, but I do know if I hadn’t had that push to take my worries seriously, there’s no telling how much longer I would’ve waited. If you get a “concerning” result, don’t write it off! Thankful!!
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Response from developer

Thank you for your detailed review and we appreciate you taking the time out to share your experience with us and others regarding the importance of not waiting too long when it comes to suspicious moles. We're happy to hear scanoma helped you with this process! Wishing the best of luck with your health, Scanoma

This is a money maker

I submitted first picture 83% non concerning then took 2 more pictures both with high percentage of concerning. This app wants you to then pay a fee to send a picture to a “Dr”. My opinion is if you have a mole that looks concerning by pass this opinion save your money then go see your own Dr. because that is all the people on this app will tell you. You should never use a middle man when it comes to your health. I gave 2 stars because it’s easy to use and the pictures look good
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Response from developer

Of course there is a fee for getting a personalized report from a dermatologists. These physicians have decades of experience and are involved in skin cancer research. Contact us if you want to reach out to them. They usually charge hundreds of dollars for a consultation. We believe that there is immense value in having a medical professional (what you refer to as a middle man) look at skin lesions and provide information on what to do next (and most of our users agree). This is especially important when it takes months in some cases to get a referral to a dermatologist. Flattered that you think we're a money maker with a consultation fee of less than $30!

Misleading

This app is misleading, I took a picture of my skin with no marks/moles and it came back as 95% concerning.. and also other areas of my body where there were no moles. This app creates fear for no reason and should really be looked at before being published

Response from developer

The app is only intended for moles. It's written clearly on the description and in the instruction within the app that pictures of anything else other than images of moles will provide incoherent results. For assistance on how to use the app, contact support@scanoma.com.

Incorrect for me

I got results ranging from 97% concerning to 100% concerning depending on each picture I took. Panicked and saw a dermatologist. She looked at it for 2 seconds and said it was completely normal. Of course she checked it more thoroughly after… but all is well. I lost a LOT of sleep worrying because of this app since I have 2 little kids who need their mom. Ultimately… just go see a doctor.
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Helpful!

I used the app in order to gauge if I should see a dermatologist. All photos I submitted were over 70% concerning, so I paid for them to submit a photo to a dermatologist online. Results were speedy and suggested a derm visit. The app and online doctor were right, as I had to have a removal and biopsy. This app was crucial to pushing myself for an appointment!
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Response from developer

Thank you for your review! We’re glad scanoma was helpful in your health journey. If you have any suggestions on how we can make the app even better please don’t hesitate to send us a message to hello@scanoma.com! All the best!

No

The AI will give you terrifying diagnosis for skin spots then push for a second opinion (23 and if you were wondering)

Response from developer

Scanoma is a medical app that relies on the medical expertise of professional doctors and dermatologists to provide patients with more information regarding their skin issues and any next steps to take on their health journey. The AI results do not replace and should be used in conjunction with a human’s analysis of the mole. For more information, please read the app description or contact us at support@scanoma.com for more information.

Crap app

It will read 93% concerning of the palm of your hand go see a real doctor.

Awful

As a sufferer of health anxiety, I have LOTS of moles, (roughly 50) I scanned almost EVERY single one and we’re Over 90 % concerning for every one of them, absolutely rubbish what a scam.

Response from developer

There are some steps that need to be followed in order to take the images for optimal results. Let us help you at support@scanoma.com

Scam

Inconclusive result for a clear picture, costs $27 to send the picture to a doctor. No thanks, I’ll spend that amount on a co-pay to see my general practitioner, she can look at more than 1 mole for my visit as well.

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