2nd Line User Reviews

2nd Line - Second phone number

Patel Sardarben

Business

Productivity

Reviews Summary

Positive highlights

🌟

This app hasEasy to set up

💰

This app hasCheaper than a second phone for business

✨

This app hasWorks great so far

Negative highlights

💸

This app hasExpensive subscription and credits

🔍

This app hasUnclear pricing and subscription details

📞

This app hasUnreliable call and text delivery

🔒

This app hasIssues with account and number restoration

📢

This app hasConstant requests to leave reviews

🚫

This app hasUnresponsive customer support

⚠️

This app hasPotential scam and billing issues

Top reviews

Most RecentHighest RatedLowest Rated

Good so far

Seems to running smoothly in fact I have 2 2nd line numbers now

TempleOfAsh

4 years ago

Response from developer

Thank you for sharing your joy of using our 2ndLine app! 💙 If you think any specific features can help you better, please write to us on support@2ndlyne.com with specifics and we will do our best to act on the point. Cheera!

No review

Simply okay

LekChingy

4 years ago

Response from developer

Hello LekChingy, Thank you for sharing your feelings about 2ndLine app. If you think any specific features can be improved, please write to us on support@2ndlyne.com with specifics and I shall bring the point to our Product Management team for further actions. Rgds, Kacie

Too expensive

Other better apps are cheaper.

cdtto

4 years ago

Response from developer

Thank you for sharing your point of view regarding 2ndLine app's pricing! Please write to us on support@2ndlyne.com with the names of other apps and we may think to acquire them and offer you even better services. While we may or may not be able to do that, we will do everything in our control to offer best app experience at a reasonable cost to our app users and customers. Regards, Kacie

Annoying when it stops working

Good at times but stops working often
Please sort this bug as need it to work always

kforosososksk

4 years ago

Not worth it

I just tried and I found that the prices are super high having in mind that you maybe will pay less for a regular line with a phone company , for every text you sen in USA it charges 3 cents with you by 200 cents for 9.99 at month , not worth it if you need to used for work in order to keep your regular number private. I don’t recommend this app.

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kadezcabal

4 years ago

Response from developer

Thank you for sharing your point of view regarding 2ndLine app's pricing! Our pricing is determined based on deep user surveys of potential and paying users. We are committed to do everything in our control to offer you best pricing and support. Please write to us on support@2ndlyne.com with further details. Rgds, Kacie

Hate this app now

I just now hate this app why i purchase subscription its not working properly on iphone

Mehran6259

4 years ago

Response from developer

Dear User, Please share the details about your unpleasant experience with the app on https://support.2ndlyne.com/ so you can get support. Regards, Support Team

Confused on pricing. Please assist

I purchased the $10 per month premium account but I just made my first call and the app says I’m charged 4 credits per minute....? The “about sections” says what I purchased is unlimited and has no ads. I have not seen ads but I do see it charging “credits”. How can I get this fixed so I can use the subscription as purchased?

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rachierue1

5 years ago

Response from developer

Hi rachierue1, You can recharge Credit balance from within the app and make outgoing calls and Texts. Further, you can get answers to the questions through https://support.2ndlyne.com/ Best, Support Team

Not unlimited

I paid the monthly fee, yet I keep having to pay for more minutes. I’ve emailed 3 times and gotten no response. I’m a teacher and am using this to contact students and parents without having to give my phone number. I can’t afford to pay for more minutes every day.

teacherduring tough times

5 years ago

Garbage app

Absolutely garbage app, made me pay monthly subscription price TWICE in one month!! Unacceptable. UI is complete trash. Not easy to find settings page??? It logged me out all the way for no reason. Completely disappointed. Total time waste and money waste. If I could give 0 or negative stars, I would..

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smoked_mulberry

5 years ago

Shutting Down Often & Too Late To Receive Texts

It keeps on shutting down and have to wait to refresh. Also, won’t show the incoming texts until it’s too late, like I already sent minutes later before I’d get the previous incoming texts. Also, the support option crushed down til I lost interest contacting them.

Maxfun lol

5 years ago

Response from developer

Dear User, We have fixed the the shutting down, please update the app to its latest version v2.2 and let us know if the issue is still not fixed on your end on our official email: support@2ndlyne.com If we can solve the issue for you, I request you to update your review too :)