User Reviews: Goki

Top reviews

  • Highly recommend!

    Clean rooms, friendly staff. Safe neighborhood. Would highly recommend, especially those traveling alone!
  • Intuitive but slow at times

    Needs good WiFi signal to work but a neat way to allow guests in. Sometimes a little slow.
  • This is The FUTURE

    I love the concept, the way it works and the potential that it has.
    As a Test Engineer myself, I see how this will eventually change the world of travel. No more keycards to unlock the doors - this way there is no chance of losing it.
    No more problems that cannot be solved via the app or a virtual reception.

    P.S: If you need a test engineer part time for that - let me know. More than happy to assist with testing and participating in this.

    5 stars. 6 stars once more features are added.
  • Great app!

    Love how interactive and practical this app is. 💖
  • This Spot Rocks !!!!!

    When I first saw a documentary on a tv about Japanese capsule hotels, I didn't think I would be able to attend one here in Europe. But this place is something…..Friendliest Vibe in the World.👍🏻👍🏻👍🏻👍🏻👍🏻😎🥳
  • LOVED IT

    Absolutely loved it, the staff was super kind and I really enjoyed the cabin. It has good showers and lockers to put luggage, super secure and comfortable!
  • Won’t send confirmation email

    I have checked my spam folder and refreshed no less than 27 times it is not my email address, that is working fine. A hotel is requiring me to get this app and it will not verify my hotmail adress
  • Absolute junk

    My workplace had these installed in the hopes of eventually not needing to have overnight staff but that will certainly not be possible. They malfunction on a DAILY basis, and customer service is useless, always insisting the issue is user error when they things are clearly pieces of junk that just don’t work. They are removing bad reviews from here as well, what a scam. I would rip them off our doors and mail them back if the choice were mine.
  • Nomad in Sydney

    The “family room” is absolutely not suitable for families with children. The room looks nothing like the pictures Nomad advertises with on hotel websites: Hotels.com, Agoda, etc. Seems like a bait and switch or the management just have no idea their condition is so bad.

    It’s dimmed, half of the lights not working, there’s the view of a broken window and a thick thick layer of dust along window frame. Smelly carpet. The size of the room is much smaller than in their pictures. They should at least indicate that this location is not suitable for children if they are going to keep selling this room.

    False advertising. What awful travel memory.
  • Is Goki the next Theranos? Feels like it.

    We have 40 rooms in our hostel, we had 6 come out of the box not working at all, I’ve also had to replace half of them within the first 3 months of installation. Many are giving us continued problems. The locks are not tough enough and I don’t understand how there still in business.

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