Craft User Reviews

Reviews Summary

Top reviews

No Text Size Customization?!?

I used to love Craft. I had previous written a glowing review of Craft with a 5 star review but have had to change my stance on how great it is. I have quit Craft three times now and am contemplating it another time. There are many aspects of Craft that I love and enjoy but it has one fatal flaw for me that is the lack of text size customization. I have already emailed Craft about this very minor incorporation and it has been met with gaslighting and me being told I can use the different text styles other than “body”. As a writer, fiction and nonfiction alike, this doesn’t work for me. During a previous update the overall text size in Craft got smaller. Now, this may not be a big issue for most people but I have Glaucoma, Pseudotumor Cerebri, Small Fiber Neuropathy, and chronic migraines, i.e., I am plagued with visual issues and need to adjust font size in order to see things without strain. They could care less about assisting the disabled community or even engaging in thoughtful debate or conversation about it. This has left me with a distaste for Craft but I have so many documents in it, it would take so many months to migrate to another software. The software itself is good. I really do like it but this lack of size options and their response has left me wanting to run. And I’m clearly not the only one who wants to customize size but they turn a blind eye to this. Funny since I’m the one with the eyes that are slowly going blind.
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Response from developer

Hey there! Firstly I want to apologize for this unfortunate misunderstanding. We do care a lot about our users with disabilities, and understand that readability is an important concern. That’s why Craft has a built-in Zoom feature, to increase your document‘s text size across the board. On iOS and on the Mac trackpad you can just pinch to zoom, on Mac you can also access it via the “View” menu or with “Cmd +” / “Cmd –“ keyboard shortcuts. It offers 12 zoom levels in addition to the default. We think this offers a better experience than just increasing the font size, as it increases all text sizes across the board. What we don’t currently offer, as our team pointed out, is the ability to customize text sizes for general formatting, as we want to keep writing simple. With Zoom, we rather give you and any other readers the option to choose yourself what’s a comfortable text size for your eyes. Let us know if you have any other accessibility-related feedback! /Moritz at Craft

I don’t normally write reviews but…

I saw this had under 1K reviews and was completely baffled by that as this app is pretty much flawless for me. I completely forgot until just now that I’d been using the free version this whole time because it’s so non-intrusive with nudges to upgrade, which ultimately led me here to leave a review. I’ve tried other apps of similar nature in the past but nothing really stuck with me like this one did, the variety in which you can use it is insane - as good on iOS as it is on Mac, truly one of the best apps I’ve ever come across since owning an iPhone.
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Very nice app, unsure free tier enough to keep it

Still playing with this before I pay for the sub, really like that it works so nicely and is very fast unlike evernote on both ios and ipad, also prefer that interface to Mac but still good on DT, not tried it on Web. Think this is really a great app to create your own wiki. Only downsides so far else 5* is high price of first non free tier, would suggest another tier perhaps with limited numbers of documents and less space. Other feature i would like to see is emailing into Craft, this is one reason i keep evernote, but it looks like its days are numbered. Congratulations to Dev team working hard to create such a nice and useful app on all Mac and ios platforms.
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Crash every time

Since recent update, Craft always crash.. fix this problem please!!

The Only App That Works

I’ve used close to all the note taking apps available for purchase, and this is simply the best by far. From its speed to the intuitive interface, Craft outperforms them all. This is one of the only reviews I have left, and I must Craft truly deserves 5 stars! Well done and I can’t wait to continue using it in the future, for school, work and beyond
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Game Changing

As a new user of Craft, I have found it to be an incredible tool for managing my high school resources, lesson notes, and curriculum. This app has streamlined my workflow, allowing me to have a well-organized website where I can easily track the planned order of classes. All my resources are available online, so if I am away, a relief teacher can access the standards, learning intentions, and resources for the lessons of the day.

Beyond school, I also use Craft to run my RPG club campaign. It has been perfect for sharing documents on how to build characters in Genesys, distributing character sheets, resources, maps, and providing updates after each session. Recently, I’ve started using it with my friends to collaborate on a world we are creating while playing.

Craft is very easy to use, beautifully designed, and intuitive. The only feature I wish it had was the ability to create columns of text without using tables on some pages. This might be possible, but I haven't figured out how to do it yet. Regardless, Craft is a seriously amazing app!
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I love it! The syncing is amongst the fastest I’ve seen and the UI is beautiful

I really like it. The UI is clean, cards look great and the feature that allows you to share notes as a website is amazing! I like working offline (which notion couldn’t do) so it feels great and I like how I can edit PDFs with preview without having to reupload them. The white board feature (currently in beta) is a bit finicky, but I love the idea, it just needs some touch ups. The apps works well and clean and is pretty user friendly. Everything is well thought out in it. One of my favourite things is also how easy it is to import and export notes.

My only complaint are:
- no underline option for formatting.
- the CMD+ doesn’t work to zoom on Mac.
- The preview of documents on the homepage doesn’t update properly.

As for features for the future, I recommend adding flashcards and something similar to the obsidian canvas plugin. But otherwise, I switched to craft entirely. For university notes, it’s near perfect and I do enjoy using it.
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Great app

So happy with it - I’ve used other apps like Notion for a while and have been looking for an alternative to let me setup the pages specifically how I want to… and also with gradient text was something I wanted! I came across Craft after a few tries at other programs and I’m actually obsessedddd. I love it so much, and I’ve transferred all my planning into it.

Genuinely recommend, a great app. Extremely customisable to let your pages be formatted the way you want.
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Non-standard Mac App in a bad way

I am getting more frustrated with every update: feature bloat, long-term bugs, and an awkward UI for the Mac app. The Mac app is not everyone's priority, but it’s definitely mine.

Craft has plenty to offer, and I am fairly heavily invested in it because of that, and I wouldn't be so frustrated by an app that wasn't actually useful. But I am quite disappointed by how it has evolved over the last couple years.

For instance, the early 2024 revamp of navigational/organizational features was a ray of hope for the first time in ages … with so many other updates devoted to collaboration and cross-platform features that are meaningless to this user.

Unfortunately, the "organizational" update made Craft worse for me in multiple ways. They added complexity without clarity. Inconsistent, odd UI conventions are the biggest theme. Like the almost perfectly undiscoverable way sidebar view toggle between "folder" and "document" mode: no labels and or menu commands, triggered only by clicking on tiny low-contrast cryptic symbols …or by a trackpad swipe?! It's not the worst

The app is full of controls and commands like this: novel, "clever" ones that usually aren't in any menu at all (not even a contextual menu).

It’s particularly maddening trying to work with notes in a list (so, you know, practically every organizational task). The Mac has had good, standardized UI conventions for list views and item management for decades. The Craft dev team largely ignores them, and just getting a great deal wrong, and the result is a confusing mess.
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Craft was great, kinda just ok now.

For a couple of years I used this app religiously - it was the home for work notes, guitar tabs, personal journal, and even as a website hub for a community I'm part of. I loved styling my thoughts and notes uniquely, being able to share them easily, and keep things silo’d in different places. The apps are rock solid reliable.

Sadly the last year or so the interface and usability hasn’t been great. It has followed the trajectory of many other apps/websites in trying to leverage unnecessary AI stuff (I really didn’t want to use it), and tripping over itself when it comes to UX.

The sidebar navigation is a bit inconsistent (I swear it’s redesigned every 3 months), visual cues are often hidden too well, and things just don’t feel intuitive anymore. Maybe my eyes are getting old though.

You could tell at some point in the last year they decided to pivot the app from a personal tool to one catering to enterprise/business customers as well (eg. Excessive parts of the interface are about collaborating, with no opt out option).

Additionally, I had to cancel my (legacy) subscription due to personal financial reasons, and the recent (~50%) price hikes have meant that I can't afford to come back when things are better.

Funnily enough, it’s still the best note taking app I’ve used; perhaps if you’re a power user or part of a team all using it, you’d like it. Just doesn’t feel like its for an average jo like me anymore.
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