Master Lock Vault Home User Reviews

Top reviews

Wish there was an Apple Watch app

App and service works really good. Wish there was an Apple Watch app so I can leave my iPhone in the gym locker during a workout or in the house on the charger for the one I use for my shed.

Temporary password

Iโ€™m not able to get temporary password

Response from developer

Please contact us at vaulthome@mlock.com and we can help you resolve the issue.

Hi

I want change the code the my look
Thank you

Response from developer

Great. Contact us if you have any questions.

Not A good experience

Instructions are horrible to work within program

Response from developer

Please contact us at vaulthome@mlock.com. We would be happy to help you.

Not good app

Not very good instructions. Not friendly.

This is smart

A great lock that comes with the app love it. Just needs bug fixes every now and then... itโ€™s a second delay but still works perfectly

Response from developer

Thank you. We are constantly working to improve the app!

Great App, some issues

The lock boxes and app are fantastic. Much better than a regular lockbox. The app and box were easy to set up and are very straightforward to use. I love almost all features. All except one...you can only set schedules for temporary codes for either a set 4 hour window or 8 hour window. I read the comments and some users prefer the 4 hour window but I need a temp code for a little longer than 8 hours. If I have a vendor who requires access from 8-5 over 3 days, I have to send him 6 temp codes? I donโ€™t mind if I have to send 3 codes, but having them keep track of 6 codes and the time frames for each, that is too much for them, especially if they are not tech savvy and do not want to download the app. I love the guest feature because you can set the date, time, hours, etc., I just wish you had this much control over temp codes as well.

It would make things a lot easier if everyone used the app, but unfortunately thatโ€™s too much to ask for lol ๐Ÿ˜„
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Great Lock, a bit confused about sharing

The lock is great. It took no time at all to register it to my phone. The bluetooth function works on my phone. What i am not able to do is invite my family members to the app and the bluetooth functionality.
The link does not do anything else but point them to the app store to download the app. It does send any specific token that would allow them to link their app to the same device
It is really confusing.
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Useless

From setting the app up to transferring your locks to it to actually using the app is completely useless and a complete crapshoot if it works

Canโ€™t connect to my lockbox

I canโ€™t connect to the boxโ€™s after a new phone install

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