Leave a Review PSEG Long Island
Very Buggy
Since the update to iOS 16.5.1 and or the apps most recent update, the Face ID for password has to be done multiple times to login. The homepage reloads multiple times, view bill doesn’t work, bill button on bottom left does nothing.
This app worked fine before the updates and I liked having this app to view my bill and usage and for reporting and tracking outages.
I do hope that the bugs will be squashed soon.Show lessartzestuff
Usage screens
The usage screens don’t work. We have solar panels so often our KWh is negative. The App adds the kWh generated by the panels to the KWh we use as a positive number. The error nearly doubles our usage. The billing is correct but if you like to monitor your daily usage these screens are useless. Tried contacting PSEG numerous times but they are not familiar with their own app and make excuses such as there is too much data for the App. They tell me to use the web site. Bottom line is they don’t care.
So don’t waste your time with this app cause PSEG says to use their website.Show lessSunday solar
Those brave guys
In this record-breaking bitter windy cold night the power guys came 7 hours earlier than the revised scheduled time! And at 3:30 AM they found the problem and repaired the power line— and the lights and heat came back on! Enormously grateful and full of respect for all you have done. Thank you.lush light