Extremely poor customer support
I tried to use the app to order pick up from a school cafeteria, but the app just didn’t allow me to place the order even though the cafeteria was open. I even came to the place to talk with the manager, and the app still didn’t work then. Completely useless app and does not serve any good. You are better off using more established ordering apps. DO NOT rely on this for large ordering systems, or any system at all for that matter.
Moreover, I emailed customer support, and they responded with “Just re-install the app” - verbatim.
Moreover, I emailed customer support, and they responded with “Just re-install the app” - verbatim.
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Efficient
Great way to get your food fast and reliably fresh! Whether you are coming from work, class, or wherever, you can’t beat getting your food before the crowd comes by using this!!
Convenient, Easy to Pay, Rewards a little confusing
Easy to use app and easy to use Saints dollars or dining dollars and is super convenient to pickup food especially with the estimated wait time it gives you (which so far has been faster than what it says). The only thing i’m confused about is the rewards feature and what that can be redeemed for.
Love the Points
The points make the app fun! I have only had the app for maybe 5 minutes and I already love it, I can’t wait to order food tomorrow morning. Who knew mobile ordering could be so fun!!!!!!
Feature-rich, in need of some functionality updates.
As campuses move to deliver meals to student dorms frequently, it is important that Transact have more specific controls over where food is delivered. The greatest granularity the app has for locations is currently by building or delivery zone. Currently, my school has decided to ask people to just include their room number alongside their dietary restrictions with the built-In allergy section during checkout.
Confirmation boxes, which spawn a 1-second unskippable animation that makes for an annoying experience when scheduling multiple meals for the next day all at once, and the same for adding items to an order, should be removed. Alternately, they should stay, but they should not keep the app from being usable underneath the message.
Confirmation boxes, which spawn a 1-second unskippable animation that makes for an annoying experience when scheduling multiple meals for the next day all at once, and the same for adding items to an order, should be removed. Alternately, they should stay, but they should not keep the app from being usable underneath the message.
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Awesome app for campus life
Easy to use and super convenient 🙌
