Southwest Missouri Bank | SMB User Reviews

Southwest Missouri Bank

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Cyndee Sue

It’s great dealing with a local bank! When I go into bank at 7th Duquesne everyone greets me by name, they are so friendly and VERY helpful.

Cyndee Sur

2 years ago

Response from developer

We appreciate your business, Cyndee!

Deposit Check

Had to try 5 times. Error kept saying the amount entered compared to the check was wrong. Not to hard to enter 4.70 . Finally changed the background, but that shouldn’t make any difference but it finally accepted the deposit.

rascarmo

2 years ago

Response from developer

We’re glad you were able to get it deposited. The lighting and background contrast do play a part in the mobile deposit process. We hope you enjoy our app overall, and are here to help if you have questions.

Mobile deposit

When mobile depositing a check it would be nice to state how to endorse a check for the mobile deposit

trever pope

2 years ago

Best 3rd party app on my phone

I’ve been with SMB for about four years, I’ve been with any other banks. In my opinion SMB is hands down the best in the area.Every interaction I’ve ever had with them professional they’re nice, especially the ladies at the Customer Service Center which is local and they always answer and handle anything I need help with immediately. I’ve had one negative experience with SMB and that was with some extremely rude blonde womanAt the SMB location on 32nd St. and Connecticut ( or Indiana?). I walked in I needed something notarized and she treated me like I was just a piece of garbage, if I wasn’t given her any reason I would understand this lady was just horrible what happened about two months ago and obviously it’s stuck with me so I hope someone reads this in notes and that person is estimating help that person with their attitude. I besides this one person who I dealt with every single other person at SMB has been perfect. I’ll bank here forever. Also the app is near flawless.

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NalleyC87

3 years ago

RK - CARTHAGE

The app works great, never an issue that is troubling enough to leave a petty review other than a 5 star.

Rlklsanders

3 years ago

Love this bank

The people at SMB are the very best! Always kind, always helpful! I love this bank, Jamie Hanson, especially. She’s really been so very helpful! Thank you!

SuzSegue

3 years ago

Response from developer

Thank you for the kind review! We'll share this with Jamie!

I miss Carthage!

Miss y’all love from Florida! Wyatt Gipson

Whydup

3 years ago

Viki

Love the app it makes everything so easy!

Vikki3570

4 years ago

Response from developer

Thank you for the 5-star review!

Easy Banking

It is very convenient to bank at any time of day.

no more direct tv

4 years ago

Response from developer

We're glad you're enjoying the app! Thank you for the great review!

Very nice

Very nice to use. Very user friendly. Would like to be able to see more detail if want for my bill pay. Have several different electric meters and would be nice to be able to see more details so make sure am paying correct one

docbguy

4 years ago

Response from developer

Thank you for the great review! The "Nickname" option in bill pay can help with this! When you go to edit the payee, you'll see the option to create a nickname that will show in your list of payees. You can name each meter so it's easily identified when making payments. Please let us know if there's anything we can do to help! We appreciate your business.