Southwest Missouri Bank | SMB User Reviews

Southwest Missouri Bank

Top reviews

Most RecentHighest RatedLowest Rated

Bad update 100%

The app is terrible, it won’t even let me log into my account. Do not get the update if you ever want to keep track of your money

frustrated anon 6

4 years ago

Response from developer

We can help you get logged in. Just give us a call at 800.943.8488! Thank you!

Bill pay

Does not give a confirmation on transaction. When hit submit.

b. pay

4 years ago

Response from developer

Hello! Bill pay confirmation numbers are accessible within the Payments Dashboard. Give us a call at 800.943.8488 and we can help!

New mobile app

Very pleased with the smoothness of the transition from old app to new one. Great job!

GodspeedJPS

4 years ago

Response from developer

Thank you for the feedback! We appreciate your business!

Mobile deposit

I liked the previous one when it automatically took the picture of the check for you, this is a step backwards

djmccirmick3

4 years ago

Response from developer

Thank you for the feedback! While we do not have auto capture at the moment, the upgrade offers many added features such as being able to add additional accounts to mobile deposit right from the app, upgraded security features with an easy passcode to login, and much more. We're sorry you're missing the auto capture, but hope you’re enjoying the upgrade as a whole. Please let us know if you have any questions - we're happy to help! 800.943.8488

Teller Supervisor - SMB

Love the new mobile app! User friendly and awesome new features!

S Caster

4 years ago

Response from developer

We're glad you're enjoying the new features! We appreciate you.

Wonderful

I love this new update. Only issues I’ve found are accounts are too easily removed from the dashboard. No big deal tho because you can just message to have the issue corrected. The second issue is in the transactions, it would be great to be able to choose to see just one account instead of all. Overall SMB’s new app is just as good as the bank and people who work there.

Show less

nicole_loyd

4 years ago

Response from developer

Thank you for the feedback and the great review! We appreciate your business!

Great Update

I love this new update! Everything about it is great and much better than the old app. The old app was so behind in regards to features/design compared to every other bank it was ridiculous. I like how you can now process external transfers through the app and also do eCheck deposits using your camera as well. As well as a bunch of other features. The new look and feel is great as well A+ on the design. 👌🏻

Show less

Assyasserson