User Reviews: Reconyx Connect

Top reviews

  • App Update notification

    This app constantly reminds you of updated app info. Nobody cares. Quit with the notifications.
  • Excellent customer service

    I’ve had some problems understanding my plan, how the camera imaging send blocks work, etc… . A quick call to customer service (based in the USA) helped solve the problems. Customer service is very helpful. Refreshing!
  • Do Not Buy

    I bought several of the cameras with the unlimited plan in order to spot trespassers and read their license plates. It worked great for about two months and then they “updated” to disallow those on the “Unlimited” plan, which is their priciest, the ability to download HD photos! Which has eliminated my entire reason for buying the very expensive $600+ cameras and $20/month unlimited plan!
  • App

    Crashes and freezes up.
  • Buy tactacam

    Between the app crashing and never letting you onto the screen before closing it and reopening it I can’t decide what’s more annoying. Absolutely cannot stand the app. Picture and camera quality is excellent but horrible horrible app. But save the $ and buy tactacam.
  • Getting much better

    As they go along this app is getting much better but the one thing that stops me from 4 or better stars is the sweep left/right sensitivity. It is way overly sensitive to up and down swipe gestures. Just try to rotate to landscape mode and swipe left or right for like 10 pics. Most likely you will be dumped out of that mode and brought back to the overview of pictures because it thought you swiped down a little. This is SO FRUSTRATING. Please please please address this and fix.

    Otherwise, they keep making the app better and adding better functionality for managing the images
  • Junk

    App is frozen after initial purchase What a joke Pay 600.00 for a piece of crap with no app support Bet you people will block this review

    Got a reply from developer two months later
    What a joke

    Developer Response

    Sorry your app wasn't working. I hope you have resolved your problems with one of our many app releases otherwise you care always able to call our US based customer service at anytime at 1-866-493-6064 and I am sure we will be able to resolve your issues.
  • Good customer service

    I had a problem with this APP opening. A quick call to customer service (based in the USA) helped solve the problem.
  • Help!!

    Since update will not talk to camera and can not live view. Paying for a service I can’t use.
  • Junk

    App is frozen after initial purchase What a joke Pay 600.00 for a piece of crap with no app support Bet you people will block this review

    Developer Response

    Sorry your app wasn't working. I hope you have resolved your problems with one of our many app releases otherwise you care always able to call our US based customer service at anytime at 1-866-493-6064 and I am sure we will be able to resolve your issues.

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