User Reviews: Reconyx Connect

Top reviews

  • Terrible app

    Never had an issue with anything RECONYX until now. This new app is terrible, I constantly have to delete the app and upload to view my pictures. Then repeat the very next time a new pic comes thru.

    Developer Response

    We believe this issue has been fixed for some time now. If you are still having issues please contact support at 1-866-493-6064. If the issues seem resolved please consider updating your review to reflect your opinion of the app now that it is not crashing.
  • Bugs

    Had this for about a year but since the update my App won’t open or it just flashes closes out.

    Developer Response

    We believe this issue has been fixed for some time now. If you are still having issues please contact support at 1-866-493-6064. If the issues seem resolved please consider updating your review to reflect your opinion of the app now that it is not crashing.
  • Crashes daily

    On iPhone they say it’s a known problem. So fix it! You have to delete the app, shut down your phone, then reinstall every time it happens. At least once a day. In that order. Terrible app for a very expensive camera.

    Developer Response

    We believe this issue has been fixed for some time now. If you are still having issues please contact support at 1-866-493-6064. If the issues seem resolved please consider updating your review to reflect your opinion of the app now that it is not crashing.
  • Great for Monitoring Remote Construction

    We are using the camera on Timelapse mode to monitor our construction site because our
    site is too remote for us to visit very frequently. Works great and pictures are perfect, we just wish there was a way to monitor on a desktop computer to view bigger photos and/or to select and delete groups of photos at one time through the app because we are taking pics every 15 minutes and often need to delete about 40 photos a day after logging progress and it is kind of tedious one at a time. Great app though!
  • Update

    This new update is worst thing ever

    Developer Response

    If you are having issue with the app and/or your camera, please call support at 1-866-493-6064. One of our US based tech support staff would love to help resolve any and all issues you are having.
  • Awesome App

    Bug about deleting individual pics from my prior review was fixed in the current update. It’s pretty much perfect for me now. No complaints.
  • Touch ID

    App works well. Would be nice not to have to sign in every time and just use Touch ID or face recognition on iPhones or allow it to remember me on this device.

    Developer Response

    Sorry to hear you had this problem, but it should have been resolved. Please let us know if you continue to experience this issue.
  • No notification sound

    The app works but no sound plays when I get a picture. Everything on my iphone is turned on. I contacted Apple and they said it is probably an app issue. The notifications themselves appear. But no sound.

    UPDATE-we installed the app update yesterday 8/12/2020 and it now works correctly. Thank you!!

    Developer Response

    We believe this has been fixed with the 1.0.4 version. Would you mind updating the review if this is now working for you?

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