Leave a Review Jabra Enhance Select
Love it
Use the app every day. Easy to use.Et062842
Hal Smith
Great quality product, but the service and Associates far exceeded my Expectationshsmithpcb
Doesn’t conform to Apple standards: fixed
Later edit: I see the Developer thanks all the people with positive reviews. I wrote a complaint, but got nothing from the developer. THIS APP DOES NOT ADHERE TO STANDARDS. PLEASE FIX IT. The Jabra/Lively hearing aids are great BUT There is a small “1” on my app which in an Apple App Store app is supposed to mean I have a new message to read, or update to download, etc. I’ve got that “1” but it won’t go away no matter what I do. I emailed Jabra support and was told it will NEVER go away. I’m not happy.
Even later edit: The app was updated and now the problem is solved. Thank you.Show lessRuthAW
Developer Response
Hi! We understand your concern. We welcome all feedback; negative and positive, and we respond to them both. We appreciate your feedback and we will be forwarding it to our app development team.Perplexed
Had my lively hearing aids for little over a year now and it seems they have gone into noise canceling mode permanently. Tired out all the cleaning and changing wax guard tips and still no luck.captnmorgan58
Developer Response
We're sorry to hear you're having trouble. Please give us a call at 18008542772 for further assistance.Real deal!
I’ve had Beltone and Eargo. Nothing compares to my new Jabra Enhance! JimnMoselleJimnMoselle
connection to the left aid intermittent
The intermittent connection is the worst case because you cannot rely on your hearing aid. It never happened before the application switched to Jabra.shurm13
Lively enhance
When the app works correctly, this is a great product, that being said when the app does not work, it is a waste of your money since you can’t use the options you paid for.
Multiple times I have lost the ability to change presets as the only option available will be phone mode only. I had to do a uninstall, reinstall and configure to get back the presets, this is very inconvenient, followed by three weeks later, having to do the process again.
When I fold customer assistance, I was told that due to the large amount of calls they were receiving that there would be a long wait for someone to help me. After three hours on hold, I was given an automated message that told me the call timed out and then texting Jabra would be a better option.
Today I called back the 1-800-854-2772 customer service number and if you select option to which is for existing customer, I was again please don’t hold for three hours. Try it yourself if you don’t believe me.
If you call the same number and choose option, one which is to give them money by purchasing their product, they will answer on the first ring. It will also not mention during the sales pitch that there is a three hour wait for Annie customer service, which you will then be cut off from.
Let me just say again that the product Wendy app works is a great product. But when the app does not work, there are a lot cheaper and just as sufficient options out there. This is solely my opinion take it for what it’s worth.Show lessstop saying the word "like"
Review
Sound compares well to other hearing aids I have used and which were more expensive. Some difficulty with finding the correct dome size and looking forward to discuss that with my company rep in a couple of days.cwbydug
Developer Response
Hi, thanks for your review. Please give us a call at 800-854-2772 for assistance.Battery drain!
This app works very well and does everything I need it to do. But - it drains my battery really fast, even when I turn off BluetoothLaurenf76
We lost the ability to save our favorite settings
For some unfathomable reason the ability to ave our customized settings with this “upgrade”
My original Listen Lively app provided for this. Why was it removed?Rodak Spizoda
Developer Response
Hi Rodak, we value your feedback and will forward it to our app & development team. You can always schedule and appointment with our audiology team for adjustments.
