Leave a Review ZY Cami
App is unstable
I really want to love this product. The gimbal itself seems really stable and nicely thought out. The app on the other hand seems really low quality and has already begun crashing on me on load, despite rebooting my phone or reinstalling the app. Already lost great footage on a first try with recording in the app. Super disappointing. It just crashes midway through the clip. No idea why.
I’m running iOS 17 on an iPhone XR. With the case I’m coming in at approx. 236g.Show less#INSULIN4ALL
Major Audio issues. Zhiyun READ this!!
iPhones have a rear facing microphone by the camera lenses that is meant to be used when recording video. Why is your app forcing audio to be recorded from the front facing microphone? This wouldn’t work for anybody recording a subject or even vlogging cause the audio is recording to the wrong microphone. Native iOS camera app links to the correct microphone when recording so why can’t you l? Hohem app at least records to the proper mic. This is a HUGE issue for anybody who is a serious filmmaker. Please fix this with a software update.Show lessGear Rat
Photos and Videos have location
App works great only thing I don't like is the pictures and videos have taken from the app have location in them. Please add the location feature into the app settings.Good day and bad day
Cool hardware, disappointing software
I set up a 4k recording on the Zhiyun Smooth 5 professional stabilizer with an iPhone. For some reason, the nice clear 4k 30FPS video would go green and grainy for a few seconds and then back to normal.
It frankly ruined a lot videos of the musicians I was recording.
Why we can’t use good hardware without this shoddy poorly designed “supporting” software.
I really hope this gets resolved - it’s a truly terrible experience to find your videos ruined AFTER the fact…Show lessMetal Aria
Remote only with prime membership
Seriously what is it about your gimbals you give abilities only if people purchase a membership that isn’t even available to purchase.
Offering the ability to remote control the device that you purchased for over $200 with a locked out ability until you purchase a membership is already ridiculous…
On top of that, it doesn’t even work or give you the ability to purchase it in the first place for the 5s honestly, I am seriously considering returning and never doing business with your company again.
Everyone else is gives you the ability to use their gimbal to their full potential with the purchase of their gimbals except your company.
I will be creating a review of your product line to warn people.
Horrible business model.Show lessanonymous20224U2Day
Require location?
After activation, it still require location?
Make sure you turn off "precise" location so they can't track you location
Photo, make sure you share only selected photo and add only 1 unimportant photo.razerglass
Doesn’t work with iPhone 13 Pro
Used a Zhiyun smooth 4 smartphone gimbal for many years on my iPhone 8 Plus. After upgrading my phone, nothing but Bluetooth connection issues with all Zhiyun apps available in the App Store. So now I’m forced to buy a newer Zhyiun gimbal because I can’t resolve the Bluetooth issues and no way to get support from Zhiyun ? I Dont think do. Researching other brands and will never look back.Show lessUylenspiegel 1
Total trash app
The timed super unnecessary security protocols on first time login is worse than my banking app. Yo developer I am not opening a bank account here! No one want this app without your first purchasing your steady cam device, it is just a device app. Menu fiction key blares music at you when you select it, not the thing you want to have happen in a recording situation. Cam app likes to fixate on things you not recording. This could be an awesome app but, developers lost focus on what’s important (like the steady cam and menu functions) and chose unnecessary Fort Knox security and focused frivolous add-ons I will never use. It is just a device app, get over yourselves.Show lessCharm City Shaman
Lacking UX
Zhishen, please hire a user experience designer to look over and redesign your app. There’s just so much friction to use this app. It should be way more simple and should not get in the way of your amazing hardware. Please forgive me for my scathing review. I just really like the gimbal and would like to recommend it but until the app is redesigned, I cannot do that.Show lessTyler Behl
I hate this….😡
If I could, I wouldn’t give this app even a one star rating. Refer to my last review. I can’t write enough about how much I HATE this app. Just let the gimbal work on it’s own. The app is too intrusive and does not work. So it renders the gimbal useless. A piece of crap that I wish I could throw off of a bridge or let a Mac truck run over it. In all my years of buying products, I have never been so disappointed in a product and especially the fact that their is not 24 hour support. 😡😡😡😡😡THIS MAKES NO SENSE. I am so disgusted with the gimbal because of the app situation.Show lessFunsea568
